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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

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Recent Activity

Questions in Q&A not seen by others

Since yesterday I noticed that none of my questions in the Q&A were answered but seeing other participants questions being answered. I attended three meetings this morning and none of my questions were seen by the other participants. How do I fix thi... Show more

Since yesterday I noticed that none of my questions in the Q&A were answered but seeing other participants questions being answered. I attended three meetings this morning and none of my questions were seen by the other participants. How do I fix this?

 

 


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reply-icon Latest Reply - 

Why are windows masking the taskbar when you're sharing your screen ?

Whenever you share your screen and open anything, if you drag it to the bottom of the screen, it ends up covering the taskbar.This is SO ANNOYING.My computer is configured so that nothing ever covers the taskbar, and it works perfectly. But as soon a... Show more

Whenever you share your screen and open anything, if you drag it to the bottom of the screen, it ends up covering the taskbar.

This is SO ANNOYING.

My computer is configured so that nothing ever covers the taskbar, and it works perfectly. But as soon as I share my screen, Zoom overrides this setting and allows windows to cover the taskbar anyway.

Also, six years in, and we still have those black bars all over the screen whenever we share our screen. This bug has been known for way, way too long.

Hello Zoom? Anybody home?

 

Edit : I'm on Windows 11.



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Need older version of Zoom for Mac

I recently updated Zoom on my Mac, but now it says my computer is too old for the newest version. I’m running macOS Monterey version 12.7.6.Could someone please provide a download link or guidance for an older Zoom installer that is compatible with m... Show more

I recently updated Zoom on my Mac, but now it says my computer is too old for the newest version. I’m running macOS Monterey version 12.7.6.
Could someone please provide a download link or guidance for an older Zoom installer that is compatible with my system?
Thank you!


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Webinar attendee toolbar now has options under a Settings icon as if someone is attending a meeting

This is INSANELY confusing as a webinar attendee. There is now an icon for SETTINGS on the attendee tool bar and it looks like the options one would have as a Meeting participant. As a host I do not see any way to turn these off. I hope to hades this... Show more

This is INSANELY confusing as a webinar attendee.  There is now an icon for SETTINGS on the attendee tool bar and it looks like the options one would have as a Meeting participant. As a host I do not see any way to turn these off. I hope to hades this is a bug that can be fixed because my attendees are going to be SO confused. As a webinar attendee they don't need to see these as options, even if it isn't really an option - for example, they cannot turn on their video yet they get a video preview as a webinar attendee as if it were an option.

 

Is there a new setting as a webinar host that I am missing to turn off these options from attendees even seeing them?

 

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reply-icon Latest Reply - 

Zoom fuzzy video

When i record a video on zoom the quality is very fuzzy. It has always been this way on paid and free. The HD option is always selected. Is there a way to fix this or is the only solution to use a completely different platform. 

reply-icon Latest Reply - 

Zoom virtual background not loading on MacOs Monterey 12.7.6

Lately after updating my zoom, it never allows me to re-add my virtual background image. It looks like image is uploaded but at the end it doesn't show up in my zoom profile to be picked as preferred option. I tried everything and I'm really frustrat... Show more

Lately after updating my zoom, it never allows me to re-add my virtual background image. It looks like image is uploaded but at the end it doesn't show up in my zoom profile to be picked as preferred option. I tried everything and I'm really frustrated. I've tired everything such as updating the desktop zoom app, signing out, looking at my web profile to ensure everything is active etc. Any help?


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reply-icon Latest Reply - 

Your 2026 Zoom Success Starts Here: January Live Sessions 🚀

Happy New Year, Zoom Community!  Ready to start the year strong and get even more value from your Zoom investment? Our January Customer Success Live Sessions are here to help you do just that.  Why attend? Each session helps you: Build deeper prod... Show more

Happy New Year, Zoom Community! 🎆🎉


Ready to start the year strong and get even more value from your Zoom investment? Our January Customer Success Live Sessions are here to help you do just that.

 

💡 Why attend? Each session helps you:

  • Build deeper product knowledge

  • Troubleshoot challenges in real time

  • Discover new ways to improve productivity and collaboration


📅 January Lineup

 

👉 January 7 – Zoom Workplace Open Office
Your first stop of the year! Get hands-on guidance, ask questions, and learn tips to streamline collaboration with Zoom Workplace (Meetings + Productivity solutions).

 


👉 January 14 – Zoom Phone Open Office

Deep dive into Zoom Phone features, configurations, and real-world use cases with our product experts.

 


👉 January 15 – What’s New at Zoom
 
Don’t miss this highlight session! Explore Zoom’s latest innovations and feature releases from the past two months, including what’s new across Zoom Workplace and AI Companion Web.

 


👉 January 21 – Zoom AI Companion Open Office

Discover how to work smarter with AI Companion. Learn best practices, ask questions, and see how AI can boost productivity.

 


👉 January 28 – Zoom Contact Center Open Office

Wrap up the month by learning how to elevate customer experiences and optimize your Zoom Contact Center workflows.


Register now in the Customer Success Hub to save your seat and unlock even more live and on-demand training resources. We can’t wait to see you in the upcoming sessions!


Zoom Customer Success Team

crissyd_0-1767374195566.png

 


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Your 2026 Zoom Success Starts Here: January Live Sessions 🚀

Happy New Year, Zoom Community!  Ready to start the year strong and get even more value from your Zoom investment? Our January Customer Success Live Sessions are here to help you do just that.  Why attend? Each session helps you: Build deeper prod... Show more

Happy New Year, Zoom Community! 🎆🎉


Ready to start the year strong and get even more value from your Zoom investment? Our January Customer Success Live Sessions are here to help you do just that.

 

💡 Why attend? Each session helps you:

  • Build deeper product knowledge

  • Troubleshoot challenges in real time

  • Discover new ways to improve productivity and collaboration


📅 January Lineup

 

👉 January 7 – Zoom Workplace Open Office
Your first stop of the year! Get hands-on guidance, ask questions, and learn tips to streamline collaboration with Zoom Workplace (Meetings + Productivity solutions).

 


👉 January 14 – Zoom Phone Open Office

Deep dive into Zoom Phone features, configurations, and real-world use cases with our product experts.

 


👉 January 15 – What’s New at Zoom
 
Don’t miss this highlight session! Explore Zoom’s latest innovations and feature releases from the past two months, including what’s new across Zoom Workplace and AI Companion Web.

 


👉 January 21 – Zoom AI Companion Open Office

Discover how to work smarter with AI Companion. Learn best practices, ask questions, and see how AI can boost productivity.

 


👉 January 28 – Zoom Contact Center Open Office

Wrap up the month by learning how to elevate customer experiences and optimize your Zoom Contact Center workflows.


Register now in the Customer Success Hub to save your seat and unlock even more live and on-demand training resources. We can’t wait to see you in the upcoming sessions!


Zoom Customer Success Team

crissyd_0-1767374195566.png

 


Show less

Your 2026 Zoom Success Starts Here: January Live Sessions 🚀

Happy New Year, Zoom Community!  Ready to start the year strong and get even more value from your Zoom investment? Our January Customer Success Live Sessions are here to help you do just that.  Why attend? Each session helps you: Build deeper prod... Show more

Happy New Year, Zoom Community! 🎆🎉


Ready to start the year strong and get even more value from your Zoom investment? Our January Customer Success Live Sessions are here to help you do just that.

 

💡 Why attend? Each session helps you:

  • Build deeper product knowledge

  • Troubleshoot challenges in real time

  • Discover new ways to improve productivity and collaboration


📅 January Lineup

 

👉 January 7 – Zoom Workplace Open Office
Your first stop of the year! Get hands-on guidance, ask questions, and learn tips to streamline collaboration with Zoom Workplace (Meetings + Productivity solutions).

 


👉 January 14 – Zoom Phone Open Office

Deep dive into Zoom Phone features, configurations, and real-world use cases with our product experts.

 


👉 January 15 – What’s New at Zoom
 
Don’t miss this highlight session! Explore Zoom’s latest innovations and feature releases from the past two months, including what’s new across Zoom Workplace and AI Companion Web.

 


👉 January 21 – Zoom AI Companion Open Office

Discover how to work smarter with AI Companion. Learn best practices, ask questions, and see how AI can boost productivity.

 


👉 January 28 – Zoom Contact Center Open Office

Wrap up the month by learning how to elevate customer experiences and optimize your Zoom Contact Center workflows.


Register now in the Customer Success Hub to save your seat and unlock even more live and on-demand training resources. We can’t wait to see you in the upcoming sessions!


Zoom Customer Success Team

crissyd_0-1767374195566.png

 


Show less

Your 2026 Zoom Success Starts Here: January Live Sessions 🚀

Happy New Year, Zoom Community!  Ready to start the year strong and get even more value from your Zoom investment? Our January Customer Success Live Sessions are here to help you do just that.  Why attend? Each session helps you: Build deeper prod... Show more

Happy New Year, Zoom Community! 🎆🎉


Ready to start the year strong and get even more value from your Zoom investment? Our January Customer Success Live Sessions are here to help you do just that.

 

💡 Why attend? Each session helps you:

  • Build deeper product knowledge

  • Troubleshoot challenges in real time

  • Discover new ways to improve productivity and collaboration


📅 January Lineup

 

👉 January 7 – Zoom Workplace Open Office
Your first stop of the year! Get hands-on guidance, ask questions, and learn tips to streamline collaboration with Zoom Workplace (Meetings + Productivity solutions).

 


👉 January 14 – Zoom Phone Open Office

Deep dive into Zoom Phone features, configurations, and real-world use cases with our product experts.

 


👉 January 15 – What’s New at Zoom
 
Don’t miss this highlight session! Explore Zoom’s latest innovations and feature releases from the past two months, including what’s new across Zoom Workplace and AI Companion Web.

 


👉 January 21 – Zoom AI Companion Open Office

Discover how to work smarter with AI Companion. Learn best practices, ask questions, and see how AI can boost productivity.

 


👉 January 28 – Zoom Contact Center Open Office

Wrap up the month by learning how to elevate customer experiences and optimize your Zoom Contact Center workflows.


Register now in the Customer Success Hub to save your seat and unlock even more live and on-demand training resources. We can’t wait to see you in the upcoming sessions!


Zoom Customer Success Team

crissyd_0-1767374195566.png

 


Show less

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