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Zoom fuzzy video

kgr1
Newcomer
Newcomer

‎2025-12-30 06:56 PM

When i record a video on zoom the quality is very fuzzy. It has always been this way on paid and free. The HD option is always selected. Is there a way to fix this or is the only solution to use a completely different platform. 

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1 REPLY 1

hoodee23
Zoom Employee
Zoom Employee

‎2026-01-02 10:00 AM

Hi kgr1,

Thank you for joining the Zoom Community and for posting this question. There are many different factors for a Zoom Meeting recording resolution's quality. Please check out this KB on Resolution of recorded video. If issue still persists, despite considering the details in the KB, kindly reach out to our Zoom Technical Support Team for further troubleshooting and help. Here's a link to Contact Support.

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