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Traducción simultanea

HolaNosotros tenemos actualmente el plan Pro y queremos hacer una reunión con traducción simultanea, no tenemos una persona que haga la traducción, ni tampoco nos sirven los substítulos, Lo que queremos saber es si es posible que yo por ejemplo hable... Show more

Hola

Nosotros tenemos actualmente el plan Pro y queremos hacer una reunión con traducción simultanea, no tenemos una persona que haga la traducción, ni tampoco nos sirven los substítulos, Lo que queremos saber es si es posible que yo por ejemplo hable en inglés y los usuarios puedan escuchar la traducción en ucraniano, pero sin que haya una persona que lo haga, sino a través de zoom de forma automática.

 

Si el plan que tenemos (Pro), no nos sirve nos gustaría saber con que plan sería posible hacerlo.

 

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Hello

We currently have the Pro plan and we want to hold a meeting with simultaneous translation. We don't have a person to do the translation, nor do the subtitles work for us. What we want to know is if it is possible for me, for example, to speak in English and the users can listen to the translation in ukrainian, but without a person doing it, but through zoom automatically.

 

If the plan we have (Pro) does not work for us, we would like to know with which plan it would be possible to do it.


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Zoom Contact Center - Default ClickToCall

Hi there, is someone able to assist me in changing the default ClickToCall from Zoom Phone to Zoom Contact Center, please? Currently, when we click on a number, it opens in Zoom Phone.We are hoping to change it so that when a number is clicked on, it... Show more

Hi there, is someone able to assist me in changing the default ClickToCall from Zoom Phone to Zoom Contact Center, please?

 

Currently, when we click on a number, it opens in Zoom Phone.

We are hoping to change it so that when a number is clicked on, it opens in the Zoom Contact Center.

 

Any help would be greatly appreciated.

 

Thanks!


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Can't upgrade to paid account

Hi, I can't upgrade my Basic account to Pro. I know how to do it but it just won't let me hit the 'upgrade now' button which is grayed out. It only allows me to hit 'back'. I double checked everything - no information is missing or is incorrect. It's... Show more

Hi,

 

I can't upgrade my Basic account to Pro. I know how to do it but it just won't let me hit the 'upgrade now' button which is grayed out.  It only allows me to hit 'back'. I double checked everything - no information is missing or is incorrect. It's been 3 days now that I've been trying. I closed Zoom, I shut down the computer. did multiple restarts. There is no information what I am doing wrong, no highlighted fields. My question has probably gone to a wrong category as there is nothing here that pertains to the account itself. Please help!


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Poly Studio X30 built-in MIC

I have a Poly Studio X30 that was working fine a couple of weeks back. Now my iPad controller does not detect a mic. There is no microphone option. If i change the Studio X30 to device mode, I can connect a laptop use studio x30 mic and speakert then... Show more

I have a Poly Studio X30 that was working fine a couple of weeks back. Now my iPad controller does not detect a mic. There is no microphone option. If i change the Studio X30 to device mode, I can connect a laptop use studio x30 mic and speakert then i open zoom workspace and it works fine. What could be causing the problem? 


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Resolved! Payment not Going Through

Greetings. I'm new to Zoom, switching from other platforms because so many users are most familiar and comfortable with Zoom. I signed up for a new account, which worked as expected, and then attempted to upgrade to a "Pro" account, which I need to m... Show more

Greetings.

 

I'm new to Zoom, switching from other platforms because so many users are most familiar and comfortable with Zoom.

 

I signed up for a new account, which worked as expected, and then attempted to upgrade to a "Pro" account, which I need to make the service useful to me.  However the payment process hangs when I submit my credit/debit card information, stuck on "Please Wait" forever.

 

I've checked with my bank.  They see the authorization inquiry and confirm that the transaction is authorized, but the Zoom app never completes it.

 

I've used multiple browsers and made sure that no blockers or add-ons that could interfere are active.

 

None of the online help options are meaningfully related, the chatbot is totally useless and Zoom apparently won't provide other help options except to paid accounts.  And I can't have a paid account if Zoom won't take my money.

 

Any guidance or suggestions will be appreciated.

 

Thanks.

 

[Edited to correct typo.]


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Chrome Extension with Google Calendar creates tidy meeting invites for coworker, not me though.

I'm working on Chrome for Mac, and using the Zoom Chrome Extension with Google Calendar. Up to now, I've been very used to the way the invites are created in my google calendar when I click the "Make it a Zoom Meeting" button while creating a calenda... Show more

 

I'm working on Chrome for Mac, and using the Zoom Chrome Extension with Google Calendar. 

 

Up to now, I've been very used to the way the invites are created in my google calendar when I click the "Make it a Zoom Meeting" button while creating a calendar invite: 

I click the button, the description of the meeting is then populated with a VERY long text that includes lots of different ways to join the meeting. Fine. I appreciate all the methods of joining just in case people are international, or on their phones etc etc. 

 

Lately however, I've noticed some coworkers have meetings invites that are much tidier and the long text is not included in the description. But, rather, a nice set of links, including phone numbers for multiple countries is already at the top of the invite instead of in the description. 

 

I've asked these coworkers what they do differently, and they say all they do is click the "Make it a Zoom Meeting" button when creating the invite. 

I've also searched here in the community, and I've combed through all the settings in the desktop app, and the Chrome extension, I've made sure I have the most up to date version of both of those, and I can't find anything that would influence this. 

 

Does anyone know how I can change to the tidier method. My current workaround is to just hand delete all the text, since it forces you to scroll WAY down to see any attachments at the bottom of the invite.


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Whiteboard 1GB limit notification

We have a specific user that keeps getting 1GB limit notification whenever she is trying to add a file to a whiteboard but other users are able to add items to the same whiteboard with no issues.We tried to remove zoom, update the version, etc etc. b... Show more

We have a specific user that keeps getting 1GB limit notification whenever she is trying to add a file to a whiteboard but other users are able to add items to the same whiteboard with no issues.

We tried to remove zoom, update the version, etc etc. but she keeps getting the same error message.


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Video Flickers - Webcam

I am VERY frustrated. I have been using my Logitech C920 with my Macbook Air for a long time. No issues. For the past month or so, my image keeps flickering. The image does not go black. Rather, parts of the image move and then move back (if that mak... Show more

I am VERY frustrated. I have been using my Logitech C920 with my Macbook Air for a long time. No issues. For the past month or so, my image keeps flickering. The image does not go black. Rather, parts of the image move and then move back (if that makes sense). At first, I assumed it was the Mac OS upgrade to Sonoma. However, the issue ONLY happens in Zoom!  I have the most current version of Zoom installed (6.0.2). I have spoken to Logitech and they have no solution, as the camera is fine with LogiTune. Is there a solution to this?! 

 

I managed to capture a screenshot of it glitching and then back to normal.


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My Colleague does not receive email from Zoom Scheduler

The app was working well for some time. It is reviewing both of our schedules and recommending and appropriate time. When we first booked meetings, it would show up on both of our Outlook calendars. It now reviews our calendars appropriately, sends h... Show more

The app was working well for some time.  It is reviewing both of our schedules and recommending and appropriate time.  When we first booked meetings, it would show up on both of our Outlook calendars.   

 

It now reviews our calendars appropriately, sends her an email that the meeting is scheduled, but doesn't appear on her calendar.  When looking at the outlook email invitation, it lists just a random series of letters and numbers as being invited.

 

I added her to the CC part for Zoom Scheduler to solve this.     How do I get it to work properly instead of sending to a bad email?


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Why is Zoom customer service so completely USELESS!!!

Been using Zoom since its inseption.. Never seen a company pay so little attention to customer service and information supplied to it by its customers.It is a disgrace!!!The chat icon being moved from central settings?????The raised hand feature remo... Show more

Been using Zoom since its inseption.. Never seen a company pay so little attention to customer service and information supplied to it by its customers.

It is  a disgrace!!!

The chat icon being moved from central settings?????

The raised hand feature removed from reactions ????

What Idiot is in charge of this continued stupidity???

What idiot has created a system that does not listen to its customers ???

I await a sensible response

 


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