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Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Phone Management Portal Migration

giogee11
Newcomer
Newcomer

Received an email notice that Phone Management is being updated to "Number Management" portal.

 

The email also states the following: 

Zoom will discontinue the existing “Phone Number” section, and the new “Number Management” service will become the default number management interface starting on January 15, 2025​​.

 

My question is, as an Admin, do I need to manually update? Or will this update apply across the board regardless of intervention?

 

1 REPLY 1

RobF
Zoom Employee
Zoom Employee

It will happen automatically.