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Keep getting message: "Failed to Connect to Zoom"

CWeiss
Newcomer
Newcomer

‎2025-03-13 08:50 AM

I have an LG Android phone with the Zoom app installed to be able to answer work calls.  For awhile it worked, but now every time I try to log in, I get this message: "Login Failed. Failed to connect to Zoom." I have updated the app, removed some apps from my phone, restarted my phone...Nothing works.

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3 REPLIES 3

sparrow
Community Champion | Customer
Community Champion | Customer

‎2025-03-13 11:35 AM

Have you tried logging into zoom.com with those same credentials to be sure they're correct? 

CWeiss
Newcomer
Newcomer
In response to sparrow

‎2025-03-13 03:10 PM

Yes, and I just double-checked.  I can log in just fine on my computer.

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CWeiss
Newcomer
Newcomer
In response to sparrow

‎2025-03-13 03:12 PM

Yes, and I just double-checked again.  I can log in just fine everywhere except my phone.

 

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