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International Call List

Is there an easy way to show users which countries are enabled on the account for international calling? I can see the list in the Admin billing section, but how does a user see which countries are enabled?

How to change the default message template when sharing call details?

How can we change the default message template that applies when sharing call details from the Zoom Workplace Desktop App? No matter what the status of the call is, the details always state the call is a "missed call" which has confused some of our u...

Zoom Phone Assistant always on top

Hello all, I find the Phone Assintat quite useful, which hides in idle state. But when a call is active, there is no way to hide or minimize it. If you have several widgets or Speed Dial buttons, it can use a lot of space, and you have to keep moving...

AudioCodes 1248/124 working with Emergency Blue Lights and All Campus Alert

We have ATAs by AudioCodes. We have both 1248 and 124 units. We are having issues with DTMF working with the Emergency Blue Lights and our All Campus Alert System. We can connect with each of the units but once connected they do not seem to pass DTMF...

Been trying to resolve my 1132 sign on issue, but have been unsatisfied with Zoom's support

I have had an ongoing issue with a 1132 error when I attempt to sign on to a zoom meeting from my windows 11 desktop. The auto replies have not been successful. After the useless auto reply, my problem is closed. Does Zoom technical support have a ph...

Switching from Workplace Pro and Zoom Phone Unlimited to Pro Plus

Hi Community, Can anyone tell me whether anyone at Zoom is capable of consolidating my existing Workplace Pro and Phone Unlimited US & Canada subscriptions into a single Pro Plus subscription? It has taken the combined efforts of Zoom's Billing, Sale...

Resolved! Include company name in outgoing phone calls & SMS messages

I have Zoom Phone package.Zoom Workplace, Version: 6.1.11 (45504) I would like my company name to appear in the call recipient's Caller ID when making an outbound call. I would also like to include it at the bottom of SMS texts, maybe with the "Reply...

Zoom Desktop Pops will using salesforce Softphone

We recently installed the Zoom Salesforce integration. I noticed when a user clicks to call a number it pops open the desktop app. This is annoying and unneeded. How do we turn it off?

Resolved! Zoom Phone Report Scheduling

We're looking to export various reports on a schedule basis. When navigating to Account Management > Reports, we can readily run reports; however, we don't see a means of scheduling these reports to run periodically. Has anyone been able to (or are a...

When I get a call, I only get it through my cellphone and not my computer

I used to get phone calls through my cellphone and my desktop, but for some reason now it only goes to my phone. I checked settings and I have it set correctly. What should I do?

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International Call List

How to change the default message template when sharing call details?

Zoom Phone Assistant always on top

AudioCodes 1248/124 working with Emergency Blue Lights and All Campus Alert

Been trying to resolve my 1132 sign on issue, but have been unsatisfied with Zoom's support

Switching from Workplace Pro and Zoom Phone Unlimited to Pro Plus

Resolved! Include company name in outgoing phone calls & SMS messages

Zoom Desktop Pops will using salesforce Softphone

Resolved! Zoom Phone Report Scheduling

When I get a call, I only get it through my cellphone and not my computer

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Resolved! Include company name in outgoing phone calls & SMS messages

Resolved! Zoom Phone Report Scheduling