Suzanne3
Explorer
Explorer
since ‎2023-01-09
‎2024-10-27

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User Activity

Charged full price despite TechSoup Coupon

2024-10-27 10:33 AM
We renewed our subscription on September 20th, using a 50% off TechSoup coupon. However, in checking our account, although the coupon was applied and accepted, the total billed is still the 100% plan cost.

About to give up on Zoom -

2024-10-07 12:09 AM
Since mid September I have been trying to resolve an account issue with no reply after posting here several times and submitting a ticket as instructed. We are a nonprofit. In order to renew using a tech soup coupon we had to cancel our account. Done...

Account is so messed up....please help

2024-09-25 12:05 AM
We are a small non profit who has had ongoing issues with making our Zoom account work for us for the second year in a row. We recently had to cancel our account in order to use a TechSoup coupon. We resubscribed using the coupon and our cc was charg...

Why can't a Pro account access chat suppport? I have chatted with them multiple times in the past

2023-01-09 11:36 AM
I am REALLY struggling with getting help from Zoom. My nonprofit organization has a "Pro" account with 3 licenses. The complication probably lies in my sign in. I can sign in as our IT person through an SSO, as myself , or as our main account email. ...