Hello!

I am not able to join Whiteboards when in a meeting anymore, even my own Whiteboards: a white screen with a spinner appears, and the Whiteboard never appears (see screenshot below).

I think it's important to note that it also happens on my personal MacBook, which I think rules out issues specific to the installation, Windows, or my laptop setup, and nudges towards a more global issue.

Version: 5.13.5 (12053)

OS: Windows 10 Enterprise, 10.0.19044, but also MacOs Monterey version 12.5

I reinstalled Zoom, didn't work.

Interestingly, it was working fine until a few days ago.

It stopped working at the same time this popup started to show up when sharing Whiteboards:

Also interesting to note, whiteboards work fine when I'm not sharing them in a meeting.

Thanks in advance!

Dear Community,

I hope that you can clarify one big doubt I have in terms of using the Zoom Whiteboard (and not an external) for my digital trainings.

Is it actually possible to have the participants in different breakout rooms editing different pages of a whiteboard?

If I do a group exercise, I sent the different groups each into a different breakout room to work on a task. Each group  might have a different task to answer or I don't want the groups to see each others answers, so I would need the possibility that each breakout room can see and edit their group corresponding whiteboard page.

I hope I explained myself well and really appreciate an answer to know whether I can use the Zoom Whiteboard for my trainings or if I need to work with a different whiteboard to grant this possibility. MANY MANY THANKS!!

What font type does Zoom have as the default font when typing text in annotations?

NOTE: It is NOT Lato, because I installed Lato and tried adding text to a screenshot of an annotated Zoom screen, and the new font clearly does not match the text that was captured from Zoom.

I am trying to share a whiteboard with two colleagues.  We all have separate paid Zoom accounts (not sure if that matters).  When I enter each's email to share, I get an error that says, "Sharing with users from this organization is disabled by your admin."  I believe that I am the admin of my account as it is a single person's account.  Appreciate insights as it took me hours to design the whiteboard.