Hello,

I am having a problem with the white board. I am a paid user using  Zoom (Version: 5.17.2 (29988)) on Windows 11. Those who join my meetings are also using the most current version, although some of them are using windows 10.

The problem is that if a whiteboard is opened by the host (me) or anyone else, only the host (me) has a menu on the left. The others just have a blank whiteboard. Then can see whatever I type or upload etc, but they have no options to do anything. They are only able to view everything I do. All others can open a whiteboard but do not have any menu.

In the whiteboard settings on the web page (Settings>Whiteboard>In Meeting Whiteboards) I have everything checked as "Host and Participants".

Is there some other setting I am missing? I want to set it up so everyone in the meeting can open a whiteboard and use the whiteboard to add text, images etc.

Please advise

Thank you

Seit ein paar Wochen können meine Meeting-Teilnehmer das Whiteboard nicht mehr bearbeiten, obwohl ich alles freigebe.

Für eine Sekunde ist am linken Rand die Bearbeitungsleiste für die Teilnehmer zu sehen und dann verschwindet diese. Bearbeiten ist dann nicht mehr möglich. 

Was kann ich tun, damit das Whiteboard wieder für die Teilnehmer bearbeitbar ist? 

I am writing to figure out how to have my meeting attendees access the whiteboard's toolbar. It is visible on the left side of my (host) screen, but after testing with three different groups, no one can access a toolbar. It makes it impossible to collaborate (and I did select that option as opposed to 'presentation' mode). How can participant's see/access the editing tools for the whiteboard???

I have updated my Zoom version and looked in the support/help articles. I found one thread with a similar issue but no specific answer for finding the toolbar (only docking it). Thank you in advance!

Robin

Hi,

ich brauche Hilfe, wenn ich jmd zu einem Whiteboard einladen möchte steht dort immer Ich habe die Zusammenarbeit mit Benutzern außerhalb der Organisation deaktiviert. Wie aktiveiere ich diese? 

Wenn ich mit jmd in einem Meeting bi,n können diese Personen auch nie auf dem Whiteboard schreiben.

Dies ist erst neuerdings so.

Ich hoffe jmd kann mir helfen.

Danke im Vorraus

Hi,

I need help. Whenever I try to invite someone to a whiteboard, it always says, "I have disabled collaboration with users outside the organization." How do I activate this?

Also, when I'm in a meeting with someone, they are unable to write on the whiteboard. This has only started happening recently.

I hope someone can assist me.

Thanks in advance.

Can anyone help me with Whiteboard Collaboration? I want to use Zoom whiteboard to teach my online lessons but I cannot work out how to give participants 'edit' access. I've tried by opening the whiteboard in the meeting and checking the 'allow users to collaborate' box but the participant either gets an error message or the whiteboard opens as view only. It's really frustrating as I assume that collaboration is the whole point of the whiteboard?! I'd like my students to be able to write onto it. When I go into my settings the 'whiteboard sharing default' has the access level set to 'viewer' with 'commenter' and 'editor' greyed out. Please help me!!!!