I teach kids who need to be able to scroll without writing on the Whiteboard. I also need to be able to turn on and off their ability to write on the whiteboard. After using this feature in my online classroom for a while, it now appears to be missing.

As I recall, in the past I’ve been able to simply turn off the ability for a child to write on the whiteboard: easily found and easily done. Help files direct me to the three dots (More) dropdown menu, where “disable annotation” should be one of the options. However, my “More” dropdown does not include “disable annotation.” I’ve searched every menu and control I can find without success. This feature is absolutely necessary for my daily work. 

Здравствуйте! При работе использую доски, встроенные в Zoom. При истечении некоторого времени она становится доступна только для просмотра. Это происходит из-за того, что я редко в нее захожу? Или как бы часто я в нее не заходил, без подписки она всегда будет переходить в этот режим? Заранее спасибо)

Hello Zoom Community,

We’re experiencing an issue with a Whiteboard that was previously owned by our company.

After removing and reassigning one of our users, no one on our team—including me as the account admin—can access this Whiteboard.

We still have the last shareable link, but it’s now inaccessible to everyone in the workspace.

If anyone @All  has insights or knows the steps to restore access, we’d greatly appreciate your help!

Additional Details for Troubleshooting

• The Whiteboard was originally created by a user who has since been removed from our Zoom account.
• After reassigning that user’s license to someone else, the Whiteboard no longer appears under “My Whiteboards” for any member of our team (including the admin).
• We tried accessing it via the last shareable link we have, but we receive an error or a “no permission” message.
• We’ve already checked Whiteboard settings, user permissions, and admin privileges, but haven’t found a solution.

Thank you in advance.

https://i.ibb.co/N2dtF04p/Screenshot-2025-02-09-143243.png 

I'm having error while others share whiteboard during the zoom meetings and also while accessing the docs tab. Having same error scheduling zoom meetings too.

Had reported the problem but since I'm a free user there is no support.

Appreciate if someone can enlighten or help to solve the issue. 

The other participants can see the shared whiteboard so I'm pretty sure the issue is on my end.

Had done multiples uninstalling and installing to no avail. 

When I am sharing whiteboard and editing live, participants' pen edits to my whiteboard jump from the original place the pen is placed. This issue started after I completed the latest update and is preventing my online teaching business without this functionality corrected. Has anyone else experienced this or know how to fix it?

As of today, April 24, 2024, when sharing the WhiteBoard, I can no longer see the participant video. I have been using Zoom for years and I have not had this issue until today. I can see the participant video when I am not sharing the WhiteBoard. However, if the WhiteBoard is being shared, the only video I see is the host video. Does anyone have any suggestions? Thank you.

Hi!

As a techer I use classic board to write during classes. When I close it and share documents and then I go back to the board I was usin, the text I previously wrote disappeared! I also tried to save it, but still disappears.

Never happened before. I wonder if you had the same pronlem and possibly consequent to a new version.

It is relly annoying, because at the end of the session, before closing, I use to save the board and send it in attachment to the students.

Any help? Thanks!

Good morning!

I use Zoom in Polish and I want to continue doing so. I use Windows 11 in Polish and I want to continue doing so. I temporarily changed language to English, in order to take a screenshot of my keyboard settings.

My problem is that Zoom has some sort of problem with words. I searched this issue online and found that it's usually a problem with Windows, not Zoom, but where exactly is the problem? In settings, yes but where exactly? I don't understand exactly what needs to be changed, so that Zoom and Windows understand that I don't want any word to be underlined in any language, no matter how correct or incorrect it may be in any language.

See 3 screenshots. Please could someone advise?

Thanks in advance!
Inspector Green

PS: Windows 11, Zoom version 6.3.6 56144