Zoom Team Chat
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What is Zoom Team Chat?

Zoom Team Chat connects teams and streamlines communication through securely integrated messaging software. Explore the Zoom Community's Recent Activity below to join the Team Chat conversation and connect with other members. If you're still looking for support, browse our Zoom Team Chat support articles or start a new discussion below!

Recent Activity

Status Keeps setting to Team Chat OUT OF OFFICE

Lately, folks' statuses are automatically changing to Out of Office.  I have checked the settings, and it shows Away after X amount of minutes, but I don't see where it changes to Out of Office.

 

Does anyone else see this?

 

Kristi

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How can I reach someone in product development?

I have written previously and gotten no response to a product suggestion. In short, the idea is to create a teleprompter mode so that presenters don't have to look away at their notes. I gave a more fulsome description of the idea in my prior note. H... Show more
I have written previously and gotten no response to a product suggestion. In short, the idea is to create a teleprompter mode so that presenters don't have to look away at their notes.  
 
I gave a more fulsome description of the idea in my prior note.  Happy to discuss this with anyone on your team.

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Zapier for Team Chat

Hi Everyone, Thanks for the help!We want to read every messages sent into a channel in Zoom Team Chat, whether it's from our teams' accounts or external users that we invite to Zoom Team Chat channel. However, it seems the Zapier can only read messag... Show more

Hi Everyone, Thanks for the help!

We want to read every messages sent into a channel in Zoom Team Chat, whether it's from our teams' accounts or external users that we invite to Zoom Team Chat channel.

 

However, it seems the Zapier can only read messages sent by account integrated into the Zapier (meaning, we won't be able to read messages from External Users that doesn't belong into our groups/orgs). 

Is there a better way to approach this? As the trigger in Zapier is very limited to the account connected. Our main purposes will be to pass the messages sent by these users but the first trigger doesn't even work for external users or non-connected accounts (not connected to Zapier). Thank you. 


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Chat Function in Zoom

We are in a meeting and having technical issues with the Chat function. It will not let the host message the waiting room and we have guests in the meeting today

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How do I contact Zoom regarding Webinar reporting error?

Hello, How do I contact Zoom to inquire about inaccurate reporting data for Webinars? For example, I know 20+ people registered to attend my webinar, but Zoom is showing only 14 registrants when I export the list. This has been an ongoing issue, and ... Show more

Hello,

 

How do I contact Zoom to inquire about inaccurate reporting data for Webinars? For example, I know 20+ people registered to attend my webinar, but Zoom is showing only 14 registrants when I export the list. This has been an ongoing issue, and I don't know why Reports is not showing accurate data in real time.


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Resolved! Zoom Chat access

Can an Admin User access deleted Zoom chats, or is that something only the Owner can see?

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Feedback on New Zoom Chat Feature – Urgent Usability Concern

Dear Zoom Team,I am writing to express our concern regarding the recent update to your chat feature during meetings. The new format, which opens a separate chat window for each participant, is extremely inconvenient and disruptive, especially during ... Show more

Dear Zoom Team,

I am writing to express our concern regarding the recent update to your chat feature during meetings. The new format, which opens a separate chat window for each participant, is extremely inconvenient and disruptive, especially during sessions with a large number of attendees.

In scenarios where over 100 participants are actively sending messages, it becomes practically impossible to follow conversations or provide timely responses. The fragmented experience severely affects the efficiency of communication and hampers engagement during meetings and webinars.

We have been long-time users of Zoom and truly appreciate the platform. However, if this issue persists without a revert or improvement in functionality, we will be forced to explore alternative platforms that offer a more manageable and unified chat experience.

We hope Zoom considers this feedback seriously and addresses the usability concerns at the earliest.


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Enable Team Chat for just 1 Group

I want to enable Team Chat for a single group, leaving it disabled for the rest of the tenant.I have Team Chat disabled in Account Settings, but not enforced.In the Group's settings, I enabled Team Chat and configured security settings as desired.Mem... Show more

I want to enable Team Chat for a single group, leaving it disabled for the rest of the tenant.

  1. I have Team Chat disabled in Account Settings, but not enforced.
  2. In the Group's settings, I enabled Team Chat and configured security settings as desired.
  3. Members of this group do not have the Chat icon available in the desktop or web app, even 30 minutes later

I found this thread with a kooky workaround, that seems to be the actual (only?) approved solution: https://community.zoom.com/t5/Customer-Success-Forum/Team-Chat-Question/m-p/135217/thread-id/1445

 

2 years later, is this still the only way to enable Team Chat for a small group of users?

It seems silly to have to enable this feature for all users and then disable it for the 98% not involved in this project. It also means employee onboarding documentation needs to be updated so new employees get added to the group that disabled Team Chat.

This is considered an "insecure by default" posture (needing to take an action to maintain security) and would not be allowed in organizations with stricter security standards than ours.


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Paste text without formatting

Is there a way to paste formatted text form the clipboard unformatted in the Team Chat in the app? I can't seem to be able to find one for such a basic functionality. Constant clearing the formatting gets quite tedious. Every major browser now suppor... Show more

Is there a way to paste formatted text form the clipboard unformatted in the Team Chat in the app?

 

I can't seem to be able to find one for such a basic functionality. Constant clearing the formatting gets quite tedious.

 

Every major browser now supports Ctrl+Shift+V for this.

 

(Please don't suggest using some Notepad as an intermediate step)


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