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translation of the subtitles.

Ivan1990
Newcomer
Newcomer

‎2024-11-19 08:00 AM

I paid for the translation of the subtitles. I am currently at a conference with the Chinese, but I can only see subtitles in the conference without translation! However, in my conference that I created, I can see the translated subtitles!!!!. We urgently need help!!! Thanks

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stueker
Community Champion | Employee
Community Champion | Employee

‎2024-11-20 06:01 AM

Dear @Ivan1990 ,
the availability of translated captions follows the license (and web settings for enablement etc.) of the host.
So, if the host does not have a license or add-on that includes translated captions, or has not activated them in their web settings, they will not be available to you, I am afraid.

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