Team Chat not jumping to new messages

[Eambrocio1]

Hello, 

We recently started using Zoom and was wondering if there was a way to change the settings for the Team Chat/Messaging. Users have reported that the chat does not automatically scroll down to the newest message sent. 

Thanks, 

E 

[CarlaA]

Hi @Eambrocio1, thank you for posting for the first time and welcome to the Zoom Community!

You can change these setting within your Zoom application. 

• Click on your profile picture or initials in the top-right corner, then select Settings from the dropdown menu.
• In the Settings menu, go to the Chat tab.
• Scroll down to the Unread Messages section

Let me know if that helps! 

[SeanDKendle]

I've set it to "Latest unread" and the problem persists. Please fix.