Video recording missing

Hi, some colleagues from my company are having problems with video recordings.After finishing a recording they fail to download the video recording as usual - the only file available is an audio file.My company account has a Pro plan. I would like to...

team chat contacts

How do you delete a contact from the side webinar of team chat?

Share Zoom Settings

I am prepping a meeting and with a few people we were able to make each other co-hosts. Then we were trying to share the screen to see the zoom settings but the other people weren't able to view what I was viewing, only my home screen. Why is that?

Can not find zoom recording after reset the password of my zoom account

I have the pro plan.I recorded all of my meetings, but cannot find them after I reset the password of my zoom account.May I know how to look for or restore them?Really appreciated for advise and suggestions of everyone including zoom team.

glitch in installing the updated version of Zoom

I'm having a glitch in installing the updated version of Zoom. It goes for 30 minutes without completing the installation and finishing at summary.

Why subscription link stopped working from Facebook ad post

I set a facebook ads campaign with the subscription link provided by zoom webinars, now, suddenly it stopped working and people can not subscribe from the link that 15 days ago was working properly. The last time i launched a webinar, happened quite ...

New OS (Umbutu) Virtual Background wont work

I recently put the Umbutu OS on my lenovo laptop and now my Virtual Bacground wont work, also All I get when Zooming is Black screen and no one can see me.. Is it Zoom or my operation system? Do I need to download a new Zoom app? Or what can I do to ...

How can I let others view my recorded lectures from my computer

I have recorded a session but the folder does not exist

Please help, I have recorded a session in zoom but once I stopped recording, there's no folder, so I can't locate the recording. Help please. Thanks.

Adding a contact on PWA for chrome

I was using the pwa for chrome and it was not showing a option to add a contact.Does anyone know if there is a way to do that?