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Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

What is Zoom Team Chat?

Zoom Team Chat connects teams and streamlines communication through securely integrated messaging software. Explore the Zoom Community's Recent Activity below to join the Team Chat conversation and connect with other members. If you're still looking for support, browse our Zoom Team Chat support articles or start a new discussion below!

Recent Activity

Latest Posts Trending Posts Solved Unanswered

Resolved! Trouble setting Chat Emojis

Hi, Anyone else having struggles with enabling Chat Emojis. I used the setting and everyone in my own Admin. meetings seem to be able to use reactions in the chat to comments but me. LOL! The irony! I'd love some support, as I'm sure it's a silly lit... Show more

Hi,

 

Anyone else having struggles with enabling Chat Emojis. I used the setting and everyone in my own Admin. meetings seem to be able to use reactions in the chat to comments but me. LOL! The irony! I'd love some support, as I'm sure it's a silly little thing or nuance. Thanks!


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Chat support error

Hi guys,
My account now is using pro plan and webinar license but I can make live chat support.
Is that a bug?

Let me know how to contact Zoom team support if you was in that problem!

Messages not appearing in chat, just phone notifications

Yesterday I started having an issue where I can no longer receive chat messages in either the phone or desktop app...kinda. When someone sends me a message it will appear on my phone as a notification, but if I go to check the chat in either the phon... Show more

Yesterday I started having an issue where I can no longer receive chat messages in either the phone or desktop app...kinda.  When someone sends me a message it will appear on my phone as a notification, but if I go to check the chat in either the phone app or the desktop app, the message is not there. I have restarted and signed in/off several time to see if that would reset things, but to no avail. Tested again this morning and still having the same issue. Very frustrating as I have no idea how to troubleshoot something like this.

 

Thanks


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Pago

Realicé el pago de tres facturas adeudadas pero la cuenta sigue figurando como basic gratuita. Por qué o cómo se hace para recuperar la cuenta original?

 

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The left part of the zoom remote control works. The right part of the remote control does not work

There is a bug in the remote control of zoom this week, I am a teacher. When I use zoom to teach students to learn, they use the remote control part of the left side of my shield. But there is a bug in the remote control function on the right, and th... Show more

There is a bug in the remote control of zoom this week, I am a teacher. When I use zoom to teach students to learn, they use the remote control part of the left side of my shield. But there is a bug in the remote control function on the right, and the students cannot control the right part. I have updated or reinstalled, and I have also tested with different devices, but the result is still not working, please fix this bug in time, thank you very much.


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zoom SSO options not working in ubuntu

I have opened zoom application,1.logging using sso options --> its automatically redirecting to my default browser (chrome).2. in browser i have logged in using gmail account, once logged in its redirecting or asking me to lunch zoom.3. while lunchin... Show more

I have opened zoom application,

1.logging using sso options --> its automatically redirecting to my default browser (chrome).

2. in browser i have logged in using gmail account, once logged in its redirecting or asking me to lunch zoom.

3. while lunching zoom its not redirecting to zoom application in ubuntu, waiting for long time not connecting.

4.cleared browsing caches and cookies and browsing data and tried the above.

not helping. is there any issue ? can someone please help me this.


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New members not seeing previous chat

Hello! I was tasked with creating a channel with the following specifications:Must be admin-only for posting (so read-only for everyone else)Must allow new members to see previous chatThe problem is, I have created a new channel with admin-only posti... Show more

Hello!

 

I was tasked with creating a channel with the following specifications:

  • Must be admin-only for posting (so read-only for everyone else)
  • Must allow new members to see previous chat

The problem is, I have created a new channel with admin-only posting and ticked the box to allow new members to see any previous chat - however, when I get a friend to join to test it, they cannot see any existing chat.

 

I've tried:

  • different users, external and internal
  • unticking and re-ticking the "new members..." box
  • creating another channel in case that wasn't working

However, now I'm just stumped and really struggling to figure it out. I would love any help, thank you.


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