In pre-pandemic days, Madwire’s offices bustled with energy and action, sales celebrations, and impromptu dart games. This family-owned tech company has grown to one of the largest employers in Fort Collins, Colorado, thanks to its strong culture of collaboration and fun.

When COVID-19 cases began to ramp up in early March, Madwire’s busy headquarters quickly went dark as employees transitioned to working from home. With Zoom Meetings & Chat and Zoom Phone, “we had everything we needed to transition to a fully remote company,” said David Jones, CTO of Madwire.

Madwire’s team wanted to figure out how to emulate its unique workplace culture in a new virtual world. In our latest case study, Jones shares how Zoom enables Madwire’s remote work environment and helps this close-knit company celebrate employees.

Celebrating sales on Zoom Team Chat 

“When we were in the office, we had sales screens where people could announce that they made a sale, met their goal, launched a website, and even play their favorite song. When we went remote, we integrated with the Zoom API and created a chatbot. Now whenever someone hits that goal, it actually gets announced on Zoom Team Chat in our sales channels. And there’s a lot of engagement — people saying, ‘way to go, good job.’”

Learn More Here

I am using Zoom on mobile app, have connected bluetooth headset for audio but it is not working properly. I can't hear any participant in the meeting, when I click on the speaker with bluetooth icon in upper left side, it goes to speaker mode of mobile and when I click on the same icon again after few seconds, I start hearing other participants but in few minutes again the voice doesn't work and I can't hear any participants again. I tried different bluetooth headset but the problem is same. Any solution?

Zoom and chat on my MacBook Air are working well, but I want to add "invisible" personal notes in the chat during the meeting.  This way, when I print out the chat at the end of the meeting, my additional explanations will be noted and in the right spot.  I currently have the choices of "instructor" or "everybody'.  How about an invisible choice?

Hello,
I've got the problem when upgrading my basic plan into another plan like zoom one pro plan.
actually when I clicked on upgrade button it show like this "The Zoom service is not available in the requested location. (200)". or it coming from my current location(cambodia)?

thanks you