Hello,

For some reason, contact requests are not making it out to anyone.  Status says "Pending" and in chat it lists them all as "You Sent A Contact Request"   No one is receiving them in their email.

I am logged in with Pro account.  Any help/advice would be appreciated.

JImmy Roberts

Hi! 

I am exploring ways to enhance mass emergency notifications. In addition to using other methods, such as mass text or phone call, the case study here would be to enhance the current capabilities and hit employees via Zoom (chat or call) during really big and bad things, like an active shooter scenario or significant internal application or infrastructure outage. Perhaps a way to post a banner to active meetings? This could even be for non-emergency messages, like HR to post messages "hey, reminder to sign up for benefits"

Is anyone familiar with a way to send a message to all within the organization, or post a zoom banner/ alert for others to see?  

Thanks! 

I have the zoom app running on my samsung s22 plus, android version 14.  All of a sudden, with some update perhaps, I am no longer seeing messages on team chat or some calls unless I open the app, then I see i've got unread messages and/or missed calls.  This is particularly true when the app hasn't received messages throughout the evening.  After opening the app, i'll get message notifications ,etc. but it seems to time out after a period.  Suggestions?  

Recently one of our employees left and their account was removed from Zoom. They no longer appear under User Management. However, they still appeared in Channels and Group Chats. I was able to remove them from the Channels through the Team Chat Management -> Channels by adding myself as a channel admin. However, I do not see a similar mechanism for Group Chats.

I am a full admin on out Zoom account.

Does anyone have any ideas on both why the user was not removed from all of the channels and group chats, and how to remove the user from group chats that they are members of?

Thanks,

Andy

Hi everyone

I am a teacher and I do a lot of online classes. I find it useful to send my students a copy of the Zoom chat at the end of each class by email. The chats are automatically saved into a folder in Windows 11 when I finish each session, as a .txt file.

Here's the thing: When I am using the chat in the session, I can edit the text to include (for example) bold text, italics, and crossings out. But when the text file is saved, all those rich text aspects disappear. This is frustrating.

Does anyone know how to make Zoom save the chat files in (for example) .docx format instead of .txt so that the rich text is preserved?

Thanks!

Looking to see if there is anyway to revert the latest version of zoom to use the same messaging process as previous.

Specifically, if there was a group chat going on in Team Chat and you wanted to add a comment , you hover over the ballon and type a reply.  It then placed your new message right under the original message so you could see the continuity.

Now adding this message places it at the bottom of the chat thread and you lose the reference.  I am either missing something or this was a bad change decision.   thank you