SO my macbook air was working just fine.. Camera and zoom all fine. After I loaded Chrome so that I could USE my camera to go live on facebook....... now on zoom app only... my camera displays me sideways. On all other apps the orientation is fine. HELP! I have a meeting at 7 pm!

I had two meetings that I selected the record option for and they aren't even appearing in my recordings tab for the local recordings. I think the convert failed after the meeting ended. There also isn't the double-click file to do a manual conversion in my files on my computer. I think my zoom version was older than the 4.3.0 version. Can these still be retrieved? Please help.

Hello, I was the videographer also co-host on an important meeting, and was supposed to record my entire zoom screen based on my settings, which I did that several times so far. But after finishing the meeting (about 8 hours) Zoom did not give me options to process and download video recordings.  So I asked the host to search and find the files, she found them but strangely I found out that the timing was exactly my timing (in terms of pauses on the file), BUT Zoom recorded the host's screen, not mine.  

My question is how can I find and recall my video recordings from that session with my screen settings?

Thanks a lot,

Ali

I have the latest updated (5.8.6) I'm on a Mac and my settings are set appropriately according to the instructions.   The expanded emojis do not appear.   Thoughts?   They did appear when they were first introduced but disappeared with the last two upgrades.

Hello, I am sorry for bothering, I have a problem with my zoom account, every time I have a meeting, my computer restarts, at least two times, especially when I share my screen. My computer works properly when I don't use Zoom and it has a pretty good system, all applications work well.

Hola se desconfiguró mi computadora, tengo cuenta Prepago por un año y cuando me volví a dar de alta con mi correo me enió a una cuenta gratis, ahora no sé como recuperar mi cuenta de pago, tengo mi Passcode y mi ID.

Traté de cambiar en el perfil Free el personal Meeting, pero no me lo permite.

Las opciones a las que me envían las páginas de ayuda de Zoom no me sirvieron o no les entendí, no hablo inglés muy bien. 

Como que no hay mucho soporte para mi caso y solo contesta una máquina que te envía a Menú sobre Menú.

Alguien que me de una idea de que hacer? O de plano cancelo el plan, había pagado  anualmente hasta septiembre de 2022

Gracias si llegaste a leer hasta aquí, saludos

I was recording an impromptu meeting where we discussed processes in detail and while we have the recording, I noticed there was also an option for transcript.  However, I stopped recording & closed the meeting prior to reviewing the transcript.  Is that transcript available somewhere?  Can it be salvaged from the recording?  Please advise

Hi,

I bought a new ASUS Laptop X513EA model. I have installed Zoom in my laptop. Frequently i am facing audio issues only in zoom. Zoom is not able to detect any audio devices (Inbuild Mic& Speakers, Wired Headphone or Wireless Bluetooth Headset).  Most of the time it says the following error only. If I click on "Test Speaker & Microphone", Sometimes during the testing time alone Mic & Audio's are enable once done, it again revert back to the same error. 

(The audio detect error is not happening in other platforms like Teams, Web WhatsApp call, etc)

Can someone please let me know how to resolve this error ?

Thanks!