I have a question. Recently a zoom webinar we ran had 2 speakers based in China. Who refused to use the zoom links but wanted to access the webinar using the meeting ID and passcode. 

2 days prior to the meeting colleagues in China ‘tested’ the logins to be sure they would work for the speakers, they didn’t work and asked us to check them. What we provided was correct. So we put the issue down to the fact the meeting was not actually taking place at the time they tried to login. 

Fast forward to the day of the meeting both these panellists had problems using the login details. However, eventually they were successful and able to log in using the login details we had provided. It was almost like there was a glitch and the system just wouldn’t let them in. 

My question is, could the fact that someone had previously ‘tested’ the log-in on a different device have caused any issues? 

I am using a mac. I have downloaded the files specifically for the silicon chip. Trying to join zoom, all I get is the following message:

"You are unable to connect to zoom. Please check your network connection and try again".

Any help available? 

I  would like to integrate the registration form into my own landing page. is there option to do that? if yes can you share the process I need to capture all the form submits from my landing page into zoom webinars so that it will run automated email reminders. 

Thanks in advance

How do I run two simultaneous meetings? For example, both starting at 8 pm.   With different Meeting IDs.  I currently have just one pro license. Do I need to get another one added to my account?  If so, what is the process of setting up two meetings that will be running (by two different admins) at the same time? I would like to keep these under my one account.   please advise.

When opening zoom app it states zoom then states not responding.  when I close zoom window  a window comes up and states reporting to Microsoft, when I close that window zoom will start.  I have uninstalled zoom and reinstalled and still no success.  Any ideas