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Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

What is Zoom Team Chat?

Zoom Team Chat connects teams and streamlines communication through securely integrated messaging software. Explore the Zoom Community's Recent Activity below to join the Team Chat conversation and connect with other members. If you're still looking for support, browse our Zoom Team Chat support articles or start a new discussion below!

Recent Activity

Resolved! Fighting zoom bombers

Today, someone impersonated me with my name and put a nasty message in chat so that everyone thought it was me. There were at least two zoom bombers I and my co-host could identify. It all happened very fast when there are multiple zoom bombers.We en... Show more

Today, someone impersonated me with my name and put a nasty message in chat so that everyone thought it was me. There were at least two zoom bombers I and my co-host could identify.  

It all happened very fast when there are multiple zoom bombers.

We enabled Waiting Room and then removed the zoombombers but couldn't identify who impersonated me.

After the zoom meeting, I went through active host report and registration and identified several zoom bombers but when I tried to CANCEL their registration, a pop up window appeared with blank email to send to them. I don't want that. I just want to REPORT them. How do I do so after the zoom meeting?


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Resolved! "New" popup blocked top left of Zoom

New function popup blocked at each Zoom startup, impossible to close, even if you try to use the new functions to create folders, canals "and more". Rebooting the app don't make it go away.Confirmed with a colleague that after upgrading Zoom he have ... Show more

New function popup blocked at each Zoom startup, impossible to close, even if you try to use the new functions to create folders, canals "and more". Rebooting the app don't make it go away.
Confirmed with a colleague that after upgrading Zoom he have the same problem.
Zoom version 5.11.0 (6569), updated late last week.

 

zoom.jpg


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Admin Changes

The office manager of our company recently left to pursue other other goals. Now, no one can log into our Zoom account to change any of the email or user settings. I have the login information the office manager used but it will not allow us into the... Show more

The office manager of our company recently left to pursue other other goals. Now, no one can log into our Zoom account to change any of the email or user settings. I have the login information the office manager used but it will not allow us into the account. If it was a free account it wouldn't be a big deal but we upgraded last fall. Anyone have any suggestions? Thanks!


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Paid Subscriber Account Not Found

Dear Support, I'm a paid subscriber and have been enjoying the professional service for the past one (1) year. I did my renewal this year for another 12 months and I've been using the account to login and scheduled meetings. Over the last two (2) mon... Show more

Dear Support,

 

I'm a paid subscriber and have been enjoying the  professional service for the past one (1) year. I did my renewal this year for another 12 months and I've been using the account to login and scheduled meetings. Over the last two (2) months, some unknown things happen and my account was deleted. I attempted to logon and I was prompted to create a new account with the Basic Plan.

 

What happen to my paid active account which is re-subscribed this year ?

 

Please assist.


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Chat/Q&A to Host Only

I posted this on 2/20 but can no longer find it.  

 

Does the feature to set chats or Q&A visible only to the host still exist?  I cannot find it.  

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Can't find the recording

Hello to everyone! Last week i hosted a zoom call. It was launched from Pro account. This account made another user a host and left the meeting. I was co-host and recorded the meeting. The recording was made on the cloud. And now I can't find this re... Show more

Hello to everyone! Last week i hosted a zoom call. It was launched from Pro account. This account made another user a host and left the meeting.  I was co-host and recorded the meeting. The recording was made on the cloud. And now I can't find this record( Where it can be? 

 

I would be really grateful for help! 


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Entrance

Hello)

I do photo in my account in Zoom. I was use the account a few time. Then my business partner use the account. When he used the account he came with my photo. After I came in the account but without my photo. Why?

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Background

Hello admin!

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Resolved! Lebanon is NOT among the list countries

I was trying to complete my profile on ZOOM and add my phone number. Unfortunately, I could not find LEBANON among the list of countries. 

Guys, We EXIST on this planet.

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Unable to save transcripts

I have enabled the save transcripts function, but I'm still not seeing the option to save transcript during or after a call - why is this and how can I enable saving transcripts? 

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