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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Admin Changes

BrendaJ
Newcomer
Newcomer

‎2022-04-03 08:26 AM

The office manager of our company recently left to pursue other other goals. Now, no one can log into our Zoom account to change any of the email or user settings. I have the login information the office manager used but it will not allow us into the account. If it was a free account it wouldn't be a big deal but we upgraded last fall. Anyone have any suggestions? Thanks!

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crchan123
Zoom Employee
Zoom Employee

‎2022-07-07 12:36 PM

Hi @BrendaJ! I would suggest reaching out to Zoom support here: https://support.zoom.us/hc/en-us/articles/201362003-Zoom-technical-support

Hope this helps!

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