Zoom Team Chat
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What is Zoom Team Chat?

Zoom Team Chat connects teams and streamlines communication through securely integrated messaging software. Explore the Zoom Community's Recent Activity below to join the Team Chat conversation and connect with other members. If you're still looking for support, browse our Zoom Team Chat support articles or start a new discussion below!

Recent Activity

Resolved! User management

I need to add a user who is still in pending status AND be able to enable my admins to access and MANAGE the same meeting that I manage

 

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Contacts Lost on Poly VVX-411 After Reboot

We are new Zoom Phone users. Things are generally OK but users are complaining that contacts that they enter into the phones are randomly lost. Have tried researching the issue and saw a possibly cause could be a blocked port on our firewall preventi... Show more

We are new Zoom Phone users.  Things are generally OK but users are complaining that contacts that they enter into the phones are randomly lost.  
Have tried researching the issue and saw a possibly cause could be a blocked port on our firewall  preventing the contacts from syncing with Zoom - but no details on what port to look for.

Any suggestions on how to troubleshoot is greatly appreciated.

Thank you.


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Resolved! Zoom Chat (not in-meeting chat) on ChromeOS

Hey my niece has a crappy old Windows laptop, and I was considering converting it to a Chrome Book using ChromeOS Flex. but she's weary of using ChromeOS because of Zoom.The default (old) Zoom app for ChromeOS, as well as the new Zoom - For Chrome (P... Show more

Hey my niece has a crappy old Windows laptop, and I was considering converting it to a Chrome Book using ChromeOS Flex. but she's weary of using ChromeOS because of Zoom.
The default (old) Zoom app for ChromeOS, as well as the new Zoom - For Chrome (PWA) are both great for video calls, but both lack 1 critical feature.
During Zoom meetings there's an "in meeting chat" that works great. but her and all her friends use the "Zoom Chat" (or external chat -not in meeting) to communicate all the time with her friends about everything, but both the default (old) Zoom & the new Zoom PWA don't contain this chat feature.

1. Is there anyway to add external Zoom chat (not in meeting) to the Zoom PWA app?

2. How do I download the Android Zoom app (Zoom Cloud Meeting), in which the external Zoom chat works great, on my Chromebook?
As when I go to the app store it says my device is not compatible, even though ChromeOS can run android apps which is what Zoom Cloud Meeting is?

 

Thank you very much!


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You have reached the limit for the number of attendees you can add at this time

You have reached the limit for the number of attendees you can add at this time. Contact Zoom Support for more information.I have created 1 webinar, my license is 500 people, I want to invite my clients through system invitation from zoom, Invitation... Show more

You have reached the limit for the number of attendees you can add at this time. Contact <a href="https://support.zoom.us/hc/en-us/articles/201362003" target="_blank">Zoom Support</a> for more information.

I have created 1 webinar, my license is 500 people, I want to invite my clients through system invitation from zoom, Invitation folder -> Manage Attendees -> add CSV file but got the above error, can anyone help me?


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Resolved! Can Host block a specific user from sending chat messages?

In a meeting, can the host block a specific user from sending any chat messages, while allowing all other users to send chat messages?  If so, how?

 

TIA

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Unable to see or search for users to start a new chat

I have a new employee who is able to log into Zoom via SSO successfully on both his Mac and iPad. We've done a video call successfully, as well as being able to send him a direct chat message. However, he is completely unable to start a new chat with... Show more

I have a new employee who is able to log into Zoom via SSO successfully on both his Mac and iPad. We've done a video call successfully, as well as being able to send him a direct chat message. 

However, he is completely unable to start a new chat with anyone who hasn't sent him a message first. When he selects Chat > More Options > New Chat, and then attempts to enter another employee's name in the "To:" field, only people he has received chats from already show up. None of our other employees show up for him to reach out to.

This is also the case when he navigates to the "Contacts" tab in the main Zoom window, as well as attempting a Search in the master search field. This behavior is happening on BOTH his Mac and iPad, so it's not specific to a device. 

This is causing a major disruption in his workflow, as we use Zoom as our primary method of internal communication. Does anyone have any ideas? What am I missing?


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Jenkins notification doesn't come to channel in case of creator left channel

Jenkins notification doesn't come to channel in case of creator left channel

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Resolved! Fighting zoom bombers

Today, someone impersonated me with my name and put a nasty message in chat so that everyone thought it was me. There were at least two zoom bombers I and my co-host could identify. It all happened very fast when there are multiple zoom bombers.We en... Show more

Today, someone impersonated me with my name and put a nasty message in chat so that everyone thought it was me. There were at least two zoom bombers I and my co-host could identify.  

It all happened very fast when there are multiple zoom bombers.

We enabled Waiting Room and then removed the zoombombers but couldn't identify who impersonated me.

After the zoom meeting, I went through active host report and registration and identified several zoom bombers but when I tried to CANCEL their registration, a pop up window appeared with blank email to send to them. I don't want that. I just want to REPORT them. How do I do so after the zoom meeting?


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Resolved! "New" popup blocked top left of Zoom

New function popup blocked at each Zoom startup, impossible to close, even if you try to use the new functions to create folders, canals "and more". Rebooting the app don't make it go away.Confirmed with a colleague that after upgrading Zoom he have ... Show more

New function popup blocked at each Zoom startup, impossible to close, even if you try to use the new functions to create folders, canals "and more". Rebooting the app don't make it go away.
Confirmed with a colleague that after upgrading Zoom he have the same problem.
Zoom version 5.11.0 (6569), updated late last week.

 

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