Hello,

Recently I faced such a problem. When I try to share whiteboard (new), the system asked me who should have access:

 

 

 

However, I cannot find neither in profile nor in settings where my organization KPI (Kyiiv Politechnic Institute) is pointed. E. g. , Company and Department field in profile are empty:

Thanks for any idea.

 

 

 

 

 

Hello guys, 

I need your helo 🙂 I'm organising an event on Zoom in three weeks.  

I'd like to know if it's possible to move several (10 at least) attendees at the same time from one BOR to another one without going back to plenary? 

Thx for your help and have a beautiful day 🙂 
Kmï

Bonjour,

J'utilise les microphones MXL AC-360-Z dans mes installations de zoomroom.

Donc 3 micro MXL AC-360 au plafond, se rendent a mon ordinateur PC (zoomroom) a l'aide d'extender USB  (intelix DIGI-USB2). Tout fonctionne bien je réussi a linker les 3 micro ensemble. Soudainement sans raison les micros ne fonctionnent plus.  Mais je les voit quand meme actif dans les accessoires de zoomroom.

Avez-vous une solution ? merci

We have two approved Zoom Room configurations (Neat Bar Pro, Neat controller). We have in-person and online participants. Speakers vary so the speakers' equipment varies. We ask speakers to ensure they can connect to an HDMI cable. We also have a lav mic EVEN THOUGH the Neat bar has great voice reinforcement (and sound canceling). 

What is the best practice to ensure a speaker can share their content (including any audio from their computer) with participants both in-person and in the zoom room session? 

Currently, I'm testing these config instructions:

Speaker must have zoom desktop app installed.

Speaker must have a zoom login (I guess this could be provided by us).

Speaker must have HDMI connection.

Speaker enters sharing key and meeting password.

What audio checkboxes are needed to ensure computer playback is heard by online participants?

Thanks!

Hi, 

I am testing the release 5.12.2 for my customer and I see that, when sharing the whiteboard, the icons at the left disappeared. It is not possible anymore to write. 

There is no issue when the whiteboard is not shared. Also the anoation on top of the shared content is working. 

I upgraded my Zoom Rooms PC to 5.12, and it broke the calendar sync to Exchange 2016. I reached out to Zoom support, and they provided me with version 5.9 to fix the issue.

I noticed that the Zoom Desktop client 5.13 release note mentions the calendar sync fix. Will the same fix be applied to the latest Zoom Rooms client?  

Hey,

We have certain desks in our workspace that can only be reserved by members of our Client Accounting team. Our COO noticed that, sometimes, they are not being used and are empty for several days. To get the most of these limited hot desks, I'd like to be able to open the workspaces up for anyone to reserve after a certain time, 10am for example.

Can this be done currently or is this by any chance in the pipeline of things to come?

Hi All,

We are facing issues where when we put our content for digital signage in a OneDrive, the connector is now giving some code errors.

{"code":30051002,"message":"unknown error","success":false}

Has anybody faced this issue before?  Can someone advise what is causing the issue? This is not the first time we are using this as we have been using this method of placing the content in OneDrive for months. 

Appreciate your help on this.