Hello,
I rent Neat bars from Zoom with 2 zoom room licenses.

Haas licenses have been cut off to me and nothing works anymore.

I opened 2 tickets on the support but no one at Zoom is interested.

Has anyone had this problem before?
Thank you

Do you know how to terminate an equipment rental? because the sales people in France no longer respond

I need to delete 2 Calendar Resources from the Calendar Integration but the portal doesn't allow me. When I hover my mouse over the checkbox, it gives me a prohibition sign and I am not able to remove them. I am not sure if I should be removing them from another option instead of Calendar Integration.

Here is a print screen. Thank you.

I keep having issues with clients joining the meeting I've scheduled for them. I send them the invite link via email, but when they go to join the meeting it will say "host is in another meeting" and they can't join. Any insight as to why this is happening?

I have a Room that is showing up under my Users (e.g. Admin -> User Management -> Users).

This is showing as a Licensed User.

I would like to (1) remove this room from our Zoom account and (2) free up this License.

There is no option to disable or delete this from the location I described above or Room Management -> Zoom Rooms -> Rooms

Can someone please point me in the right direction to delete this room and then free up that License?

Thanks!

When a meeting is scheduled from a Scheduling Display, the Zoom Room automatically adds the Room Meeting ID to that scheduled meeting

Some of our users are confused by that, as the Room Meeting ID is then available to join by "one-touch", and that's not what our users want to see. They just want to be able to block out the time in the room WITHOUT applying a Zoom Meeting to that time period.

We would like to have it be an option for a user to either start their own Zoom Meeting or manually start the Zoom Room Meeting ID for that meeting scheduled at the Scheduling Display. Automatically adding the Zoom Room Meeting ID  is not making it easier.

Thanks.

I have an issue where under the device management, the device itself is showing "NOT connected to ZDM" . I do see the device under devices however on the DTEN screen it will flicker off and say  "not connected to PC". Do I have to reenroll the device?