cancel
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Zoom Room - Haas licenses

Fred3
Newcomer
Newcomer

Hello,
I rent Neat bars from Zoom with 2 zoom room licenses.

Haas licenses have been cut off to me and nothing works anymore.

I opened 2 tickets on the support but no one at Zoom is interested.

Has anyone had this problem before?
Thank you

 

Do you know how to terminate an equipment rental? because the sales people in France no longer respond

1 REPLY 1

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @Fred3 I see the updates on the ticket and suggest proceeding with the troubleshooting for your issue within the ticket as Zoom support agents have the tools to get this issue fixed. Thanks! 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!