Zoom Rooms and Workspaces
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What are Zoom Rooms and Workspaces?

Zoom Rooms are modern workspaces that enable in-person and remote participants to interact in real-time in a hybrid setting. Explore the Zoom Community's Recent Activity below to join the Rooms and Workspaces conversation and connect with other members. If you're still looking for support, browse our Zoom Rooms and Workspaces support articles or start a new discussion below!

Recent Activity

Digital Signage - Smart TV with android enbarched

Hello all!I have some Digital Signages around there and all of those have a Desktop PC running windows and zoom room controller installed to have digital signage content.But i would like to remove all of those desktop pcs and use a Smart TV with andr... Show more

Hello all!

I have some Digital Signages around there and all of those have a Desktop PC running windows and zoom room controller installed to have digital signage content.

But i would like to remove all of those desktop pcs and use a Smart TV with android Enbarched, or a stickpc or minipc with adorind enabarched too.

Question is: is it possible to install zoom room controller on a smart tv with adroid? or on a stickpc adroid? Do you have some already approved?


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Polycom x50 Zoom Update

Hi everybody, i got a Polycom System with a x50 (3.14.2-378005) system and a controller TC8 (4.0.0-210907). Both systems are up to date regarding the Polycom part. The controller is running Zoom 5.13.10 (1832) but the x50 is still running 5.13.6 (248... Show more

Hi everybody,

 

i got a Polycom System with a x50 (3.14.2-378005) system and a controller TC8 (4.0.0-210907). Both systems are up to date regarding the Polycom part.

 

The controller is running Zoom 5.13.10 (1832) but the x50 is still running 5.13.6 (2489) and won't update. When I click "update app", Zoom MDM is telling me, that the update is in progress, but it never finishes. It states "Upgrading to 5.13.10.2631" and thats it. Does anyone got a hint for me where to push it a bit?


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Breakout Room Timer Pausing When Screen Sharing

For the past few months, my colleagues and I have had an issue when sharing our screens during breakout rooms. The countdown timer will pause and only resumes if we stop screen share. This wasn't an issue in the past. Is there anything that we could ... Show more

For the past few months, my colleagues and I have had an issue when sharing our screens during breakout rooms. The countdown timer will pause and only resumes if we stop screen share. This wasn't an issue in the past. Is there anything that we could do to correct this?


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BYOD Lenovo ThinkSmart

Hello I have a Zoom Room that is running on a Lenovo ThinkSmart Core with a Logitech Tap as the controller and a Logitech Swytch. Zoom is version 5.14.5 When you connect the Swytch for BYOD you receive the message "Switch to BYOD Passthrough?" In BYO... Show more

Hello I have a Zoom Room that is running on a Lenovo ThinkSmart Core with a Logitech Tap as the controller and a Logitech Swytch. Zoom is version 5.14.5

 

When you connect the Swytch for BYOD you receive the message "Switch to BYOD Passthrough?" In BYOD mode, Zoom Rooms cannot be used normally. With an option to cancel and switch.

If you tap on 'switch' it will correctly turn into BYOD mode and function as expected. The panel disables a message that it is in BYOD mode now.

I checked the admin portal and the 'BYOD Connection Prompt toggle ' was enabled. I am trying to avoid having this message appear so the user does not have to interact with the touch panel to utilize BYOD.

 

I clicked on the toggle to disable the 'BYOD Connection Prompt' and the message does not appear but is replaced by a tiny BYOD icon in the bottom right of the panel. You still have to tap on that icon to allow the device to switch over into BYOD mode.

 

My question is there a way to disable both the pop-up and icon? so the user can just plug in and start using BYOD without any other interactions?

 

I have the exact same software and hardware in another room and when you plug in, the Zoom room flashes for a moment and BYOD kicks in. Instead of stating it's in a BYOD mode it still shows the normal Zoom room controls. There is no prompt or icon and BYOD just works without any other interaction.

 

I see from the zoom release notes for December that now when admin's disable the toggle it will make that icon appear in the bottom. Trying to determine if this is now expected behavior, is there no way to truly disable this prompt anymore? Also why it doesn't do it in another room.

 


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Resolved! Cannot hear host while in breakout room

The host of my meeting often divides us into breakout rooms. While in the rooms, the host occasionally broadcasts a verbal message to the group. Everyone else in my room can hear his voice, but I cannot hear it. I have no other microphone or speaker ... Show more

The host of my meeting often divides us into breakout rooms.  While in the rooms, the host occasionally broadcasts a verbal message to the group.  Everyone else in my room can hear his voice, but I cannot hear it.  I have no other microphone or speaker issues.  Is there a setting that needs to be changed on my end?


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Need an iOS URL for Zoom Rooms Controller

Greetings, I am pretty surprised that this was asked for two years ago in the developer's forum and the only 'solution' I've seen so far is a guy who wrote his own app using the Zoom Rooms Controller (ZRC) API because he couldn't link to the ZRC app.... Show more

Greetings,

 

I am pretty surprised that this was asked for two years ago in the developer's forum and the only 'solution' I've seen so far is a guy who wrote his own app using the Zoom Rooms Controller (ZRC) API because he couldn't link to the ZRC app.

 

All I want to do is have the app for my control system 'call' the ZRC app.  I do this for lots of other apps now: thermostat apps, music streaming apps, lighting control apps, garage door control apps, etc.  You can also do this for plenty of native Apple apps, like music:// to go to what used to be called iTunes. 

 

The regular Zoom app has this iOS URL (zoomus://) as seen here:

 

https://marketplace.zoom.us/docs/sdk/native-sdks/additional-tips/launch-zoom-client-from-your-app  

 

I want an iOS URL to launch the Zoom Rooms Controller app because my control system already manages 4 TV lifts, pop-up microphones in a long conference table, audio levels for the in-ceiling speakers, microphone muting, camera PTZ, lighting, and other sources for the televisions.  But it's the ZRC app that's going to initiate and receive video conference calls and manage the directory.  I'd like for my control app to be able to bring users directly to the ZRC app once they're ready to make a call.  Ideally the ZRC app would offer a return link to my controller's app so that once a call is in progress the user can use my control system to manage the audio, camera and lighting.

 

I'm not an iOS app developer, but from my understanding this is a simple declaration in the app, with another simple specification to permit returning to the calling app.  I tried to get some traction in the developer forum because I thought that was the right place, but they directed me here.

 

https://devforum.zoom.us/t/zoom-rooms-controller-url-schema/2986 

 

Thanks for any help or insight you could offer.  I am not the only one looking for this, and it baffles me that there is a link to the regular Zoom app, but not to ZRC.   Are the development teams for those two apps that isolated?


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Zoom Room needs Service Account M365

Trying to setup a Zoom Room Device with a Room Calender Resource in Exchange online.Instruction says – create service account with license and permission to the resource account (room):Before you can add a calendar service for Zoom Rooms, an Office 3... Show more

Trying to setup a Zoom Room Device with a Room Calender Resource in Exchange online.

Instruction says – create service account with license and permission to the resource account (room):

  • Before you can add a calendar service for Zoom Rooms, an Office 365 administrator must create a dedicated service account user in Office 365 for the integration, create or locate a calendar resource for each Zoom Room, and then configure the dedicated service account user and the calendar resources for either impersonation or delegate access
  • service account user must be a licensed user in Office 365 with a mailbox

But why the service account, why not use the resource account directly? Not sure what I am missing.


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Emergency signage

Cross-posted to these forums as suggested at https://devforum.zoom.us/t/emergency-signage/87281 The Update E911 digital signage API endpoint allows us to put an emergency message (sent via the API) that displays against a red background and under a c... Show more

Cross-posted to these forums as suggested at https://devforum.zoom.us/t/emergency-signage/87281

 

The Update E911 digital signage API endpoint allows us to put an emergency message (sent via the API) that displays against a red background and under a caution symbol (neither of which appear to be configurable).

  1. It only seems to display about half the time though I get an event ID back every time. Anyone else having this problem?

  2. Can we clear the message without the event ID? If something goes wrong with our program and the event ID is not saved, how do we clear the message?

  3. (Feature request) Can we control the background color and icon that accompanies the message?

 
Thanks!

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Building Mental Outposts for teens in Chicago

I want to build Mental Break facilities for high school students to start, to give them an immediate outlet via ZOOM for mental assessments and advice. This will serve as an Emergency facility and ZOOM will be manned 24/7 by volunteers from the respe... Show more

I want to build Mental Break facilities for high school students to start, to give them an immediate outlet via ZOOM for mental assessments and advice.  This will serve as an Emergency facility and ZOOM will be manned 24/7 by volunteers from the respective schools.  Who is with me?  I need financial sponsorship ASAP!!!!


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