Hi,

Has anyone had issues disabling audio suppression in Zoom Room (ZR)?

I have a conference room using ZR and a TesiraForte X400 for audio processing

It is practically a copy of the design guide from Biamp and Zoom

https://www.biamp.com/solutions/applications/meeting-and-conference-room-av/zoom

As the DSP is performing the audio processing, we've disabled audio suppression in ZR as per the guide.

But when in a ZR call, the audio is cutting out and the far end cannot hear the ZR correctly.

It sounds as if the ZR is using a gate to suppress the audio.

To confirm the issue isn't with the Tesira or the PC (running ZR), we also installed the Zoom client on the same PC.

When we start a call using the Zoom client, there isn't any audio issues and the far end can hear the room clearly.

Thoughts? 

Hi! I'm in charge of organising a small hybrid conference. There are a few somewhat unique challanges, as well as mundane ones like a very low budget, and I would like to get some feedback on the feasibility of my plan... 

Initially I though of using a PC with OBS as a mixing station for two/three cameras and audio from the room's mixer. But latency is key in my case as there will be simultanuous interpretation and the interpreters will join online. It is not optimal, in fact far from it, but I simply have no other option. The in-room participants will be requested to connect to the session on their phones and listen to their language channel. I must find the best setup to minimize latency, and OBS would increase it compared to connecting a camera to Zoom directly, even if the encoding was done using fast hardware acceleration like the newest NVENC encoder. Or would that be negligible?

Since I cannot connect more than one camera to a meeting directly, I'm considering using Zoom rooms. If my understanding is correct, I should be able to connect two or more usb cameras (I was thinking of using Rockware RC20s) and the audio to a PC running the Zoom software, and then control the meeting, including the cameras, from a tablet running the controller app, plus moderating it from another device as a co-host account? A/V synchronization could be an issue using this setup, but I guess this could be solved by using virtual cables or something like that. 

So... should this work? It doesn't have to be perfect, just passable.

We have 2 TVs in the room and up until today all was going well with them, but randomly today the 2nd screen started showing the controller screen as opposed to the normal display transmitted from the Windows PC that hosts the Zoom Rooms app. From what I read it sounds like this could be related to Zoom Rooms for Touch, but I'm unable to disable this feature that just now popped up after no change on my end (TV is also not a touch screen btw). Anyone else facing this issue or know how to resolve? Not seeing any "Touch-screen features for Zoom Room" settings in the web portal.

We set up some zoom rooms with temporary names, those names are stored in a users "Rooms" in Outlook.

The names have been updated but do not show in the users Outlook (2016), though they do show as updated in mine.

Is there a way to force a sync on that users computer?

I ask you to help me get out of the situation. I had a very important work session, but not all of my employees were able to attend. But there was no recording, it didn’t turn on and I didn’t pay attention to whether the platform has an internal cloud or something else for such situations where you can download your broadcast ... (((thanks for the help