Zoom Rooms and Workspaces
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What are Zoom Rooms and Workspaces?

Zoom Rooms are modern workspaces that enable in-person and remote participants to interact in real-time in a hybrid setting. Explore the Zoom Community's Recent Activity below to join the Rooms and Workspaces conversation and connect with other members. If you're still looking for support, browse our Zoom Rooms and Workspaces support articles or start a new discussion below!

Recent Activity

Resolved! Active speaker not being shown on screen in Zoom Room

We have encountered a slightly strange scenario with our Zoom Room's set up whereby, the active speaker window does not show the active speaker in that particular room. Let's say we have a meeting room with 3 participants Meeting Room A, which is con... Show more

We have encountered a slightly strange scenario with our Zoom Room's set up whereby, the active speaker window does not show the active speaker in that particular room.

 

Let's say we have a meeting room with 3 participants

 

Meeting Room A, which is configured:

 

  • To display a thumbnail view when no content is shared
  • To display a thumbnail view when content is being shared

Meeting Room B, which is configured:

 

  • To display a thumbnail view when no content is shared
  • To display a thumbnail view when content is being shared

User C, who is joining the meeting using the laptop and using the latest version of the Zoom client app.

 

All three users are connected to one common meeting, and all users are seeing the meeting in a thumbnail view with the participants at the top of the screen, and a large active speaker window below that.

 

The meeting begins and the presenter in Meeting Room A speaks, and then hands over to Meeting Room B and that speaker then speaks.

 

However, the audience see different things.

 

In Meeting Room A the audience sees the active speaker in Meeting Room B in the active speaker window - Which is the correct behaviour

 

User C sees the active speaker in Meeting Room B  in the active speaker window - Which is also the correct behaviour

 

Meeting Room B continues to see the active speaker as Meeting Room A which is the incorrect behaviour as they should be seeing the speaker in Meeting Room B since they are active, the thumbnail at the top of the screen also highlights Meeting Room B so recognises that this user is the active speaker.

 

Why would there be a case where the active speaker does not display in Meeting Room B?  This is the scenario that we have, and we cannot work out why this is happening.


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Digital Signage URL with Login

I'm currently trying to deploy digital signage that will display a KPI dashboard through Salesforce.  Salesforce requires daily login to the dashboard account.  Is it possible to show a URL on Digital Signage that needs to be logged in?

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Zoom Rooms Active Speaker Setting

We have a Zoom Rooms system controlled by a Crestron panel. Everything works fine, except when on a zoom call the last person externally who speaks stays on the screen. This is highly irritating…. I know how to change this in the desktop version. You... Show more

We have a Zoom Rooms system controlled by a Crestron panel.

 

Everything works fine, except when on a zoom call the last person externally who speaks stays on the screen.  This is highly irritating…. I know how to change this in the desktop version. You would go to settings and activate “show me as active speaker”.   I just cannot find the setting anywhere for the zoom rooms in admin or room control panel.

 

Thanks


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How to reconfigure a ZoomRoom NUC

Hello,We have just closed off one Zoom Room and we are trying to use the NUC in another room where we had a hardware failure.I am trying to figure out how to reconfigure the NUC to use in a different room. I have gone through all of the education vid... Show more

Hello,

We have just closed off one Zoom Room and we are trying to use the NUC in another room where we had a hardware failure.

I am trying to figure out how to reconfigure the NUC to use in a different room. I have gone through all of the education videos, which are great if you are setting up a new room, but not helpful with trying to reconfigure one.

Any assistance would be great, thanks. 


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How to join Webinar practice session as panelis through Zoom Rooms

As in the title - it's self explanatory. We can join only as attendees (as if from panelist-link added to calendar, only webinar ID was added, not hashed panelist ID). Maybe I've missed this in some guide, but for the hell of it I couldn't locate the... Show more

As in the title - it's self explanatory. We can join only as attendees (as if from panelist-link added to calendar, only webinar ID was added, not hashed panelist ID). Maybe I've missed this in some guide, but for the hell of it I couldn't locate the solution. Regular Zoom client works fine..

So what I'm looking for:

Zoom Rooms; panelist individual link; joining practice session

 

Background - we've set up a conference room for our guys/gals.

Earlier they needed to log on through 2 computers earlier, since they needed-wanted to see other panelists in grid and a presentation that was shared simultaneously (they were bothering us about that). And since they were kinda blind, using single PC connected to both TV displays was bothersome regardless of Windows scaling. IT hands-on help was required every single time. So two PCs (laptops, where they just joined and complied with sticker that said "Windows + Shift + Right Arrow", etc. where Zoom client wouldn't let it automare) provided us with a bit more time for other tasks - IT has a lot of other tasks to do during pandemic, after all.

So, after all this "experience" and some zoom.us snoofing, we've tried Zoom Rooms. Display management took care of most pressing issue, external mic/camera setup hasn't failed us so far (which have happened on regular Zoom client); BUT - our "panelists" can't join practice session, which put strain on themselves and their assistants that have to explain the host that "Yes, we'll connect as soon as you'll start webinar and let attendees enter", and "you just have to promote attendee XYZ to panelist". A/V is a non-issue, but simple find-and-promote, depending on the other side, may take up to a minute, which makes our "panelists" not so happy (also due to the fact that sometimes they wanted to talk to other panelists before going "live").

So, we're trying to make it work, but we don't know if we omitted some step or it simply doesn't exist - and that's why we're writing.

 

PS. I've considered trying to make our Room as alternative host, but it requires connecting Webinar account with Rooms one. I'd like to buy Webinar and making us a host of  webinar - with acc permissions given to other party that hosts the event - but it's something that I would like to know if works before making a purchase - we've purchased a lot of trials before and penny-by-penny it adds up quickly.


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Zoom workplace freezing on Windows 11

My Zoom desktop version 6.0.11 (39959) (64 bits) is freezing right after I click any button, including "new meeting". It only works when I enter a meeting through a link sent by other people. I already tried uninstalling and installing again and runn... Show more

My Zoom desktop version 6.0.11 (39959) (64 bits) is freezing right after I click any button, including "new meeting". It only works when I enter a meeting through a link sent by other people. I already tried uninstalling and installing again and running Windows' compatibility issues solutions, but it didn't work either. 


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Disabling automatic content sharing on Logitech Tap with Zoom Rooms

Hello, I use a Logitech Tap with Zoom Rooms. When I connect my PC with an HDMI cable, content sharing and the ability to start a new Zoom meeting happens automatically. Can this be prevented? I want the Logitech Tap to stay on the home screen when I ... Show more

Hello,

 

I use a Logitech Tap with Zoom Rooms. When I connect my PC with an HDMI cable, content sharing and the ability to start a new Zoom meeting happens automatically. Can this be prevented? I want the Logitech Tap to stay on the home screen when I plug in the HDMI cable.

 

Thank you !


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Zoom Workspace keeps updating all the time

MacOS Sonama 14.5Zoom Workspace Version: 6.0.11 (35001) 1. Constantly requesting updates2. Continuously popping up even after quitting the app3. Continuously loading and opening the app after force quitting4. Continuously loading and opening the app ... Show more

MacOS Sonama 14.5

Zoom Workspace Version: 6.0.11 (35001)

 

1. Constantly requesting updates
2. Continuously popping up even after quitting the app
3. Continuously loading and opening the app after force quitting

4. Continuously loading and opening the app after uninstalling
4. Persistently appearing in front of other apps

Driving me crazy and please advise me to deal with it. 


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Retrict specefic rooms in Workspace reservation non bookable.

Hi Team, Can we limit users to reserving specific rooms such as All Hands space, training rooms, and board rooms, while allowing them to view and navigate the workspace reservations?We have tried setting the status as "Under Construction", which prev... Show more

Hi Team, Can we limit users to reserving specific rooms such as All Hands space, training rooms, and board rooms, while allowing them to view and navigate the workspace reservations?
We have tried setting the status as "Under Construction", which prevents us from reserving, but that also throws a warning on those rooms' Zoom screen, so we stopped using that option.


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Closed Captions - How to add words to the CC Dictionary

My Eckankar church uses unique words not included in the Zoom CC dictionary. How do I get Zoom to add a few words? Or can I do it myself? ECKANKAR is displayed as "eck and car", Sugmad as "soup mad", etc. TIA Richard BerlingTech volunteer for my chur... Show more

My Eckankar church uses unique words not included in the Zoom CC dictionary.  How do I get Zoom to add a few words?  Or can I do it myself?

 

ECKANKAR is displayed as "eck and car", Sugmad as "soup mad", etc.

 

TIA

 

Richard Berling

Tech volunteer for my church and service club.


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