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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

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What are Zoom Rooms and Workspaces?

Zoom Rooms are modern workspaces that enable in-person and remote participants to interact in real-time in a hybrid setting. Explore the Zoom Community's Recent Activity below to join the Rooms and Workspaces conversation and connect with other members. If you're still looking for support, browse our Zoom Rooms and Workspaces support articles or start a new discussion below!

Recent Activity

Latest Posts Trending Posts Solved Unanswered

Resolved! multiple active controllers for one Zoom Room

Is this possible?

 

How about a remote controller not in the same room?

 

As support, it would be nice to be able to control the room without being physically present.

 

Thanks.

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Cloud recording for booked meeting in room

Hi, 1- I cannot record my (via the calendar) booked meeting with the room controller.The room is licensed, even my user is licensed (we have a lot of basic users and they should be able to record) Instant meetings (via controller) and booked meetings... Show more

Hi,

 

1- I cannot record my (via the calendar) booked meeting  with the room controller.

The room is licensed, even my user is licensed (we have a lot of basic users and they should be able to record)

 

Instant meetings (via controller) and booked meetings via scheduler can be recorded with controller.

2- The recording requires an email address (to send the link) and accepts any email. We need to limit it to our organization's emails.


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Always optimize video when sharing from a Zoom room

We have a Zoom room setup where we have a 2nd computer used for presentations connected to Zoom PC via HDMI and a Magewell USB converter. We're looking to have anything shared from this room directly always set to optimize video. We can't seem to fin... Show more

We have a Zoom room setup where we have a 2nd computer used for presentations connected to Zoom PC via HDMI and a Magewell USB converter.  

 

We're looking to have anything shared from this room directly always set to optimize video.  We can't seem to find any setting to do this, has anyone found a way to make this happen?  I'm only looking to have this setting trigger on anything shared from the room itself. 

 

We have a presentation that we share out that has a slide with an embedded video.  Every few Zoom room updates the video gets jumpy if the optimize setting isn't turned on.  After a few version updates we'll find that it goes back to normal and we no longer need the setting on.  It would be great if this could stay consistent, but for now we're looking for a way to always have the video optimized without having to hit the very small settings icon and optimize slider.


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Dashboard for Zoom Rooms cannot filter View in location

We are looking to have dashboard for our NOC team showing the status health for the Zoom Rooms, while we try to filter 

View in location dialog to sub location (building) the dashboard keep showing all devices assigned on root owner

reply-icon Latest Reply - 

List Zoom room api

We are using list zoom room api's https://marketplace.zoom.us/docs/api-reference/zoom-api/methods#operation/dashboardZoomRooms . In response of this api, we have field "location".This field is not coming in response instead location_id is coming. Wan... Show more

We are using list zoom room api's  https://marketplace.zoom.us/docs/api-reference/zoom-api/methods#operation/dashboardZoomRooms .

 

In response of this api, we have field "location".

This field is not coming in response instead location_id is coming.

 

Wanted to know if zoom document needs to be updated ?

or
Zoom api's still send location field and right now not getting location field is a bug in zoom api ?

 


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Zoom Room for person, not a conference room

Hi,

 

I am configuring a Poly X30 for our CEO. His calendar is not a room resource, the way the calendars for our conference rooms are. What is the best approach to allow him to use the X30 with his Zoom Account and/or calendar?

 

Thanks

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Upgrade Zoom Rooms on Poly X series

Hi, I am trying to upgrade the Zoom Rooms app on my Poly X series devices. Some of them upgraded to the latest Zoom Room. version 5.11.0 (1553), without issue. However, when I try upgrade some others, the Zoom portal says "Your app is up to date. You... Show more

Hi,

 

I am trying to upgrade the Zoom Rooms app on my Poly X series devices. Some of them upgraded to the latest Zoom Room. version 5.11.0 (1553), without issue. However, when I try upgrade some others, the Zoom portal says "Your app is up to date.  You are on latest version 5.10.6 (1375)".  All of the devices are running Poly OS 3.12.0-366027.

 

How to I get these devices to upgrade to Zoom Rooms 5.11.0?

 

Thanks


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Cannot see Pairing Icon in iPad Zoom App

I wanted to pair Zoom app in iPad with Zoom Room like how it is in Android app. Pairing/Controlling Zoom Rooms from mobile app – Zoom Support Pairing with the Zoom Room Open the Zoom mobile app and sign in to your account. On the Meet & Chat tab, loc... Show more

I wanted to pair Zoom app in iPad with Zoom Room like how it is in Android app.

 

Pairing/Controlling Zoom Rooms from mobile app – Zoom Support

 

Pairing with the Zoom Room 

  1. Open the Zoom mobile app and sign in to your account. 
  2. On the Meet & Chat tab, locate and tap the Zoom Room pairing icon 
     

     

    , found in the top-left corner of the screen. 

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Zoom Rooms Setting is Locked

Hi there

 

Any idea why I am unable to change my Zoom Rooms Account Setting?
I want to enable to NDI and I am also the user and the owner.

Please kindly assist if you have the solution.

Thanks in advance.

reply-icon Latest Reply - 

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