Hello Team,

Sorry to bother you all .  I have tried on and off to work this out.

Our church streams to a few people.  Usually about five only.  Sometimes our feed is taken up by another church or a group in a large building.

At those times, the (remote) church only wants to see the speaker view and not all the other people.  Gallery View and Speaker View both display all the participants.  I have read we can switch off those who’s cameras are off.  But the question is, on the receiving end, how does the operator select Speaker View only – so this can be projected on the screen without all the other participants.

Thank you,

Rodney.

I just purchased a Zoom Pro account. The person I had a meeting with could see and hear me. I could hear them, but their video disappeared and their screen went black (without their user name - just completely black) and they were still sharing their video. My wife and I tried to Zoom each other after my meeting and the same thing happened on my computer. Her screen went black. She could still see me. How do I fix this? I saw other people post the same problem and someone replied saying they were creating a support ticket. Can someone from Zoom please do that for me? Thanks

I've enabled original sound for musicians (and yes, clicked the button at the top to actually turn it on), enabled Stereo in the audio settings. Even went to my account settings to enable and force stereo audio for clients. I've recorded the meeting onto the computer. And sound is mixed down to mono... The music I'm playing is stereo, the microphone device is sending stereo, but Zoom is outputting and recording a mixed down to mono version which sounds hollow because the L and R channels of the source are out of phase and when they're simply added they cancel each other out. How do I get Zoom to actually record and send stereo audio?

When we host meetings, there are some participants that do not have their video enabled or do not have the ability to sign in with or start their video and only their name is on display during the meeting against a black screen.

When the recording of the video is reviewed, only those in attendance with their video on are shown as participants and the black screens with just names are not included in the recording. Even when people with only their name showing speak, it just sounds like its a person in the background. 

Is there a way to change this? I checked all through the settings

Hi everyone! Our network speeds are up to par per Zoom's recommendations, yet our users constantly find themselves freezing (At the same time) when on Zoom meetings in our office, as well as calls dropping or freezing far too often when on Zoom phone. We've noticed there are few to no network issues elsewhere (browsers, other internet programs, other video platforms) but Zoom claims it is still our local network's issue. Does anyone else experience this? Something that SEEMS like a network issue, but you've performed all troubleshooting, whitelisted all IPs, even upgraded network speeds, tried "hard-wire" ethernet cables...and still getting dropped calls and frozen meeting simultaneously when other coworkers are on the same meetings, or in your individual calls and meetings?