Hi, I am not sure if I selected a strange setting but when I am holding a meeting.  I cant see who is on the meeting and they cant see me its like I am waiting for them to join and they are there but I am not aware of it.  This is on desktop client.  Yesterday when this happened, I went in to the web portal and clicked on meeting and it worked.  Does any one know who to correct this so I can just hold meeting on my desktop client.  I know I probably set something that I shouldnt have so if anyone knows where I should go to correct this I would appreciate it so much. 

I want to enable Light Theme but the option is not listed where it should be according to this https://support.zoom.us/hc/en-us/articles/201362623-Changing-settings-in-the-desktop-client-mobile-app . Immediately under "automatically keep client up to date" (which is ticked) is Reactions: Skin Tone, then "display reactions above toolbar" then that is it.

How do I enable Light Theme ? And please update that guide, as it is providing incorrect info.

Thank you! (Using Windows 10 on laptop).

We have a standing company meeting on our calendars. It includes a Zoom link, but the link is to the personal meeting room of just one of the meeting attendees. If that meeting attendee isn't available for the meeting, the link can't be used. Is it possible to create a meeting link that is shared among users?

I understand that a workaround could be to, in the meeting appointment in Outlook, include links to several meeting rooms so that one could select the link for the meeting room of the person who will be present, but that doesn't seem like a great option.

Meeting stopped at 9:30PM or so.  Received email at 9:40 PM that the recording was available.  The recording is only 13 seconds.  Also, checked in the Reports area and its shows there is video, also checked my Zoom app that shows that there is 2:43 hours video but no video.  How do I access the full video?  Is it a storage issue?

Video quality different when recording alone than with several people

For example, if I'm recording a video course and I'm alone in Zoom, the video quality is fine.
The video quality changes if I have several people in the zoom, then the recording is much worse.

I would like to offer recorded video zooms with several people for sale. However, the video quality is so poor that I can't offer this.

- Paid Zoom subscription
- I record locally
- Check mark for Video=HD => is active
- Apple device,  2-3 year old
- The video display during the meeting is also good.

If I only record myself, the quality is fine.
As soon as I have several people with me, the recorded quality is much worse.

No change to the settings between the two recording variants.

What could be the reason for this?
What can I do?

Thank you for your answers
Best regards
Manuela

As of the 6.1.15 update I can't figure out how to get Zoom to show me my own non-video profile picture. For example, when I'm in a meeting with four participants and I have turned off my camera, Zoom only shows the other three participants' pictures or video feeds in the gallery view. The other participants see my picture just fine, and I see theirs.

If I turn my camera on, Zoom starts showing me my video feed in an inset pane on the gallery view, but then when I turn it back off, it takes that away again.

How do I get Zoom to show me how I'm visible to other people when my camera is off in this new version? This used to work fine, but it seem like it broke in the new update 

In the post-secondary education world, instructors need to provide spaces for students to collaborate with each other other than during class time. In order to provide private spaces to meet, instructors would like to open some 'virtual team spaces' for different groups of students in different classes. This involves using the 'no fixed time' and 'Join before host' settings. As it stands, instructors (hosts) can schedule as many meetings as they want but only 2 of those meetings can be open/used at the same time regardless if the host is present or not. 

This is not workable for how our instructors utilize the system. some instructors have 4 different courses and each one of them could have team projects that need to use these open spaces at any given time during the day/week/semester.

We are currently planning an online event and would appreciate your guidance on selecting the most appropriate Zoom format. Our specific requirements are as follows:

1. Participants Need to Open Camera:

   • We expect participants to have their cameras turned on during the event for better engagement and interaction.

2. Participant Anonymity:

   • It is crucial that participants remain anonymous to each other. They should not be aware of the existence of other attendees.

3. Host Control:

   • As the host, we need the ability to manage participant functions, such as requesting them to open their cameras, muting their microphones, and controlling other features.

Considering these requirements, could you kindly advise whether a Zoom webinar or a Zoom meeting would be more suitable for our event? We want to ensure a seamless experience for both presenters and attendees.