Hi Zoom Community, 

I've been using Zoom for clarinet lessons with my old laptop for almost 2 years, never had any problem with original sound. Teacher has always been able to hear me playing. 

However, recently bought a new laptop and installed 5.13.3 then problem occurred. With screenshot of setting attached, Zoom is not able to record instrument audio as well as vocal audio completely. It either records part of it or not at all, however Zoom can record a full conversation without any issues. 

Have tried changing the selections in Advanced setting, but neither works. 

Can someone please help me out? Thank you.

Why did you change the UI?  Now I can't find my schedule on a simple layout???? How do I get my old screen back?  I don't need a masarati to get accross town... a Volkswagen will do.. even the old beetle would be fine.  So, what's the non-rocket scientist answer that is not 'that is a feature' and not broken?

Hello, I am a regular daily participant in a meeting with the same number each time. I use a free account. I have checked by email that the host is actually running the meeting and the number  and password I have are correct, and I know it is happening now and with him present as host. But despite trying repeatedly on my mac desktop, ipad, phone, different browsers, logging out and logging in again, uninstalling and reinstalling latest zoom app, I cannot get into this one specific meeting. He wants me in there with the class and keeps asking me where I am! I can get into all my other zoom meetings with no difficulty, including other meetings he has run with different numbers. The error message I get is either 'The Host has another meeting in progress' or   'Await for host to start meeting'.  What do I try next? Many thanks. 

Hi there, I've buy my Samsung tab recently and installed the app. And I found out that I can't login with my devices as my account type is a Google account. I've tried many times to login and it always stuck at the relaunch page and even moving. Can someone from zoom come and solve this problem??

When I'm making a meeting and have to set it in a specific time zone, it always switches the time my meeting is in! This is really harmful as we deliver trainings to people. Setting the meeting in a timezone is not intuitive and I often don't catch it unless someone brings it up to me. What do I do to fix this?

Hello I have some unique issue which started just a few days ago. I used to have Zoom meeting open and attend Teams meeting and from last 2 days Zoom participant is not able to hear any voice from my laptop output. 

and also when I record zoom meeting on my computer it doesn’t record teams output voice. 

I use the zoom add-on on my gmail calendar. 

I'm trying to schedule a calendar invitation with a zoom invite - as I have successfully before - but now when I select zoom, it is asking me to login. When I try and login it tries to connect with zoom site, comes up with gobblydook then 'site cannot be reached'

Would really appreciate any wisdom!

In one of the latest updates, I am noticing that Zoom is focused on the people who sit closest to the camera but the people at the far end of the table are blurred. I don't have blurred backgrounds turned on or any backgrounds set. How do I overcome this issue?