cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

Problems advancing PowerPoint slides

JCG
Newcomer
Newcomer

I recently upgraded to a new iMac. During two Zoom meetings with 20-plus members since then, I was unable to use the arrow keys to advance my shared PowerPoint slides. Instead I had to use the ultra-sensitive touch pad atop the Magic Mouse.


This problem did not occur the night before last when our guest speaker and I practiced his presentation. Neither does it occur when I practice using my laptop and iPhone as other meeting participants.

 

Curiously, the arrow keys worked for the first couple of slides last night then quit working for the rest of the meeting. 

I did not have this problem with my old iMac running Catalina. 

 

Anyone have a clue as to what could be happening?

1 REPLY 1

Jayesh
Newcomer
Newcomer

No idea, I have the same problem with an i7 Dell windows laptop. The PPT works fine with the arrow keys but when shared on a zoom call they stop working. The work around is to have the minimized window on the side and close the full screen ( which also does not work when the esc button is pressed) and go to the next slide. Tedious . If some one has a solution would love to hear it.