Zoom Meetings
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What are Zoom Meetings?

Zoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!

Recent Activity

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Help !!! Need help with exporting report

Hi Team Support !Does my company use Zoom to work online, However, there is a problem that after I export the report to know who has participated, some people do not display email information, the email information field is empty.Those people have al... Show more

 

Hi Team Support !

Does my company use Zoom to work online, However, there is a problem that after I export the report to know who has participated, some people do not display email information, the email information field is empty.

Those people have already used their registered email to log in, Hope your help !!!"

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Thanks !!!!!!!!!!!!!!!


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Microphone not recognize

Microphone not recognize  when you update latest  zoom version  so i have to rollback to previous version  to work 

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Resolved! recording can't be deleted as" the recording is moving"

it shows that the recording is moving . it lasted for months. 

the recordings seemed locked for ever. it takes up to 200m of my purchased space.

 

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Resolved! Using Zoom for recurring Groups

Hi I am curious to know if any one here in the community uses Zoom for recurring group sessions for clients? We are a non profit and have needed to transfer our face 2 face groups to online due COVID. A 'group' will run for 20 weeks consecutively and... Show more

Hi 

I am curious to know if any one here in the community uses Zoom for recurring group sessions for clients?

 

We are a non profit and have needed to transfer our face 2 face groups to online due COVID.   A 'group' will run for 20 weeks consecutively and will have the same 10-15 participants attend each week.  There can be up to 10 - 15 different groups that run each week with some (up to 4) starting at the same time.

 

The constraints we have:

- we are not able to disclose participants email addresses to other participants.

- the groups are being set up by a central admin person (therefore will default as a host)

- there are two facilitators per group who are set up as 'alternative hosts'

- the 'host' does not join as they are just a member of staff who sets the groups up

- unfortunately our email address have been configured to include surname so need to be mindful how we send out the invites.  We have to protect staff identities (ie not disclose full name, first name is ok)

- we use google email and calendars.

 

The issues we are facing:

- more than two groups, the alternative hosts are not able to get into the meeting (has happened with two groups booked at the same time).

 

Looking for ideas on solutions on how we can centrally manage the zoom bookings and invitees with minimal disruption to clients and staff and not having admin heavy process.

- ideally would like invite to go directly to staff who can add to calendar

- ideally would like invite to go directly to clients

 

Thank you

Jackie 


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Joining

I can not join the live

please help

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Multiple meetings with a basic account

This article states that its possible to have two simultaneous meetings with aBusiness, Enterprise, or Education accounthttps://support.zoom.us/hc/en-us/articles/360001120743-Joining-different-meetings-simultaneously-on-desktop?mobile_site=true I don... Show more

This article states that its possible to have two simultaneous meetings with a

  • Business, Enterprise, or Education account

https://support.zoom.us/hc/en-us/articles/360001120743-Joining-different-meetings-simultaneously-on-desktop?mobile_site=true

 

I don't see an "education" account listed as an account type.  Is an "education" account the same as a "basic" account?


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Resolved! Portal Guide

Hello,

 

Where can I find in my portal the licenses that were purchased vs provisioned vs the total licenses being used monthly?

 

Thank you.

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