Ideally there's plenty of cpu power, battery power, bandwidth, etc. In real life, there are times when you are low on all or one. Last night I had a slow wifi connection on my zoom meeting as I was using my cell phone's hotspot with metered bandwidth.

I was getting "Your internet connection is unstable" Like most of these kinds of messages, I would argue that this message was also a lie.  IMO, it wasn't unstable at all.  It was consistently slow. (I mean, I was the only user of my hotspot, and the speed was way under wifi capacities, so that part had should have been constant. The other side (4G LTE phone---zoom) should also have been constant due to the huge number of cell phones per cell tower, thus smoothing variabilities from one user's change in usage.)

The accepted solution to this problem I saw in this case is to call in, but the thing is I need to see slides, give my own slides, and participate in chat.  I don't need to see anyone's face.  I disabled my own video, which was easy to do, but I was unable to disable the server sending video of the person speaking.  Is there a setting, trick, or hack to avoid the server sending face video data? 

I tried putting zoom in windowed mode and having it in a background window (hidden from the screen view).  FAIL --- the software wasn't smart enough to avoid sending video data on my slow connection.

Everyone complained when I tried to talk that I was breaking up even though my upload video was disabled.

I reviewed the settings in zoom and in the software's realtime options, but didn't see anything.

Thank you in advance for trying to help. 

--Jason Arthur Taylor

I am trying to unlink my account from my partners. They are the account owner and I am admin. 

When I go into user management there is no way to unlink or even change my role from admin to member. 

Any ideas what I can do? Do they need to go in as owner? I figured as admin I would be able to do it myself. 

Thanks!

During a meeting i gave my client co-host designation so she could record the meeting on her laptop.  During the download post meeting her computer failed.  How can this recording be recovered?  it does not show in my recordings although my account was used.  I need to be able to direct my client so she can find/recover the full meeting recording. 

I am a member of a nonprofit which conducts daily Zoom meetings for a large number of members. It appears that the 2-part authentication set up on Zoom recently has impeded my (as well as others’) ability to open the Zoom room for our daily meetings. Whoever opened the account with Zoom is no longer with the organization, and although we have the specific meeting numbers and username and password, none of us have access to the 6-digit “host” code that is now required to open the room. And Zoom’s telephonic support line requires that info. All of us who are affected have been using the login/password from our multiple devices for years, and yet we are unable to open and conduct our meetings as of last Thursday . If anyone else having this issue has found a solution, I would LOVE to hear it! Thx!

I was supposed to purchase a Zoom Pro for my company official requirement. However, I completed the purchase while i was logged in my personal login in zoom. How do i correct this? I need the Zoom pro as separate login for official meetings and not in my personal dash board. Please advise

When subscribing to an extra Cloud Recording Storage plan, is this extra space shared between all the licensed users under the same account?

For example, if I have 2 licensed users and subscribe to the 100GB storage on the main account, will both users be able to use this 100GB to store meeting records?