I just downloaded all the .mp4 files from the cloud and none play. Im trying an upload to YouTube to see it the meta files get fixed.  Any advise on uploading to YT or even playing the downloaded zoom meting video recordings? None of the files play. I've only tried uploading the  gvo_1280x720.mp4 to YouTube, which first says processing taking longer then usual, please wait. Then fails with "Processing abandoned. The video could not be processed."

Which video file is best to upload to YouTube or is it going to fail if I cant play the file with Windows Media Player. (See image of dowloaded file types - all of them on the cloud).

Im on Win7 (wont upgrade to 10). The video plays from the cloud ok. I may want to edit the video in my Camtasia 8, but as I recall there was a problem there also that years ago I learned to solve with a YouTube video upload, then download to work in Camtasia (meta files issue YT fixed). Cant do that if cant upload to YouTube. 

Suggestions?

Hi there, I have been trying to use the "cloud recording" option, but is not available in my zoom app, I tried →

1. APP, clicking in the "New Meeting" arrow, hovering over my meeting ID, then PMI settings and the only option I see is "record meeting in local"

2. Initiating a new meeting, clicking "record" and it just start recording, and when I end the meeting, the recording starts converting, and its saved in my preferred folder

I when through the prerequisites to start a cloud recording and all, nothing seems to work, I can't even use the live chat and I don't even know why??

A regular participant was prompted by zoom to update app version.  Participant did, then was prompted to open URL Zoom Launcher and did.  Participant was not able to go to next step, waited for a considerable amount of time, thus missed the meeting.  Any suggestions on how to resolve.  Thank you for your reply.

Hello. I need help badly. My account is only basic so I guess ZOOM team won't help if your a free user.

Is there a way to view my previous or history that says I'm online at a certain date and for how long? Because my school might give me an absent remark, although I did connect to ZOOM from 8am until 11am. All I need is a history that says I did connect to a zoom meeting or joined the meeting at 8am to 11.20am. Unfortunately ZOOM won't help me and the history icon from the program isnt helping.

Now I know the difference of having PRO and BASIC, no live chat supports for FREE USER.

Hey everyone! I'm looking for a way to help my fiancee's father with setting up his zoom calls.

The guy knows his way around a hammer and nail better than anyone I know, but he's not super familiar with computers. In today's covid world, he's been asked to teach his workplace safety courses online using zoom. Because he's not great with computers, he's drafted me to help him set up his classes. I've been doing it for a while now, but I feel as though there's got to be an easier way than hopping on a TeamViewer meeting before each lesson to help set him up everything.

I'm wondering if there's a way to automate the startup of a zoom call?

All I need to do is start the call, start his video, share his audio, share one of his monitors, and open up the chat window. Each in the same place on his 2 monitors as the last call. All the tools are existing features, I just want to effectively automate starting each feature.

Thanks in advance!

Hello,

I'm currently using an Ipad when I attend meetings but the name that comes up is still "Ipad" , I have logged in to the zoom website and edited my screen name from there and logged out, logged back in to refresh my profile but my name still pops up as "ipad" Has anyone encountered this problem before and i'm sure there's an answer to it. Would gladly appreciate some advise or guidance on this issue. Thank you.

I just recorded a Zoom meeting like dozens of times before, but when the meeting ended Zoom never converted the file.  So now I have no recording of my session.  Is there a way to recover it somewhere?  None of the information in support is helpful or applicable to this situation.

Hey there! We are currently facing some issues in joining Zoom Web SDK. The issues are listed below:

- Some users are having blank screen even though the host camera is on and is visible to some.

- Some users can't hear audio while some can

- Host video goes blur sometimes even though the video quality of host and user is high.

We suggested our users to use Google Chrome and to allow permissions the browser requires. But, the issue continues to some users. Hope to receive a good solution. Thank you!