(I'm admin for our account)

I wanted to update my client to the latest version, and found that it wouldn't let me.  There is no "check for updates" option.  Downloading the full installer just launched the existing client and didn't do anything else.  I had to completely uninstall then run the installer.

I see where I can require update to the latest client for people in our org, but I don't really want to do that.  I just want to allow them to update it by "check for updates" or manual download.

What am I missing here?

We scheduled a meeting for our charity event, which consists 5 workshops

We have encountered difficulties with access for attendees during the workshops, and we have taken immediate action to resolve the problem.

Several attendees have reported access issues despite having registered for the event. They were prompted to register again when attending the second or third workshop. It's important to note that this problem only affected those who accessed the meeting using the provided meeting information (link, ID, and password). Attendees who accessed the event via the link provided in their confirmation email did not encounter any difficulties.

To rectify this issue and ensure a seamless experience for all participants, we have decided to remove the registration requirement altogether. Unfortunately, this means that all registration information, including email addresses and answers to the registration questions, has been unintentionally deleted. We deeply regret this oversight, and we understand the inconvenience caused to both you and our attendees.

At this time, we kindly request assistance in restoring the registration process. We have lost contact with almost 200 attendees, and it is crucial that we reestablish communication to ensure they receive important updates and information regarding the event. If there are any means by which we can retrieve their registration details or obtain alternative contact information, please let us know as soon as possible.

Best

I recently cohosted a meeting which I recorded -  I joined Zoom via browser and accidentally didn't login through my account (I thought I pre-logged in but I wasn't)

Now I can't find my recording - it isn't showing up on my account (I'm guessing as I wasn't logged in), but it let me record the meeting so it must be saved somewhere? I submitted a ticket to the helpdesk but they "couldn't help me at this time" - any help would be really appreciated as I really need to locate the recording!!!

This is the second time I have written about this.  I only have a basic membership to zoom.  I am only on here 3 to 4 times a year. Each time it is for medical reasons.  Since my video is not working I now have to go to mu doctor in person. I can not drive.. due to my medical conditions I have (I am on disability). So I have to have someone drive me.  That doctor is several miles away from me.  I also have another doctor that I have a  zoom appointment with.. they are over 100 miles away from me.  I only have a zoom appointment with that doctor once a year.  

my problem is  I can see them perfectly. They can not.. it is either a black screen, glitches (as in going in and out, snow, flashes and so on)  I too can see it.  Before the meeting starts my camera works great as in I can see myself and there is no problems.  But once the meeting starts the problem starts.  I am not a computer person.. as in I know very little about them.  I have checked my camera and it works great.  Other then that I am clueless.  I need help so I can have my doctor appointment on zoom.  It is not a "life or death" type of and doctor appointment, but it is a .. if I may say a matter of mental  health matter.  Please I need some help. The people on zoom does not care.. all they want is for me to upgrade..

I have a Blue Yeti microphone and use to able to broadcast live singing with the music, but the new editions of Zoom updates have disabled this function. I am broadcasting live from our church location.

How can I fix this issue so that those on Zoom can hear us when the singing and the playing of the band starts?

Please I need some help!!!

Thanks, frustrated PG3.

Can someone tell me please how to phone someone during a meeting to bring them into the meeting?

We have the Pro version of zoom, and one of our weekly participants who is 84 yrs old, has lost the ability to not only join by computer, but also cannot follow the prompts to phone in himself.

Our meetings are a lifeline for him as he is a recent widower and he has been heartbroken to not be able to join 

We want to start the meeting and then phone him so that when he answers the phone he will be in the meeting.

Is this possible?  We will upgrade or add any service needed to make this possible for him.