Audio interface not working (macOS Catalina and Focusrite Scarlett 2i2)
Running macOS Catalina (limited by hardware) on both a 2013 Macbook Pro as well as 2013 27" iMac. Issue occurs on both. Worked fine until early 2023 (just got around to post this). Setup is Focusrite Scarlett 2i2 with two mics as audio input and original audio for teaching piano. I cannot recall which update came first, macOS or Zoom, but since early this this year the audio input could no longer be used as audio inputs as the audio signal kept getting severely clipped/muted. Searched the forums for similar issues but could not find a solution that worked (deleting Zoom, clearing out files, reinstalling latest Zoom, creating an aggregate audio device, etc.). The audio input could be used to record using Quicktime and Audacity without any issues. Out of curiosity, I plugged the audio interface into a 2019 MacBook Pro running the latest macOS Ventura (13.4.1) and Zoom (5.13.11). Interestingly, the audio issue disappeared and I could hear clean audio in setting. This makes be believe the issue is isolated to Macs running older macOS or possibly older hardware. The fact that it was working before and started glitching after an update indicates it is a bug that can be fixed. It could also be an Apple issue (bad audio drivers?). Hoping Zoom devs can look into this.
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