I would be very grateful to get some advice on the following: 

We have receive a sudden message: " We've detected an issue with user , associated with your Zoom account, that violates the or section 3(d) of Zoom's Terms of Service . For this reason, this user has been suspended."

The message offers us an option to appeal, which we immediately did, also asking for clarification, as we don't actually know what went wrong. It happened 24 hours ago, and no answer so far. This is a critical problem for us. 

I would appreciate any advice on what is the best (fast and effective) way to at least understand the nature of the problem, and hopefully solve it. We sent an appeal form and sent a service request, but no response so far. 

Thank you!

We have an Amazon Fire TV 65" Omni Series 4K UHD smart TV  with built-in Zoom. We use a Logitech C920 Hd Pro Webcam, which is recommended by Amazon.

The tv works great when you are doing a normal Zoom meeting, even with multiple attendees. However, there is an audio problem when we use the break-out room function in Zoom. To be clear, there are no audio problems on our side; the problems are experienced by the people in a break-out room. That is, the people in the break-out room complain of two different things:

1. Hard to hear me when I am speaking and/or
2. Feedback when I am speaking.

We have found that the problem goes away if we mute when the people in the break-out room are speaking, and they mute when I speak. We are looking for a more ideal fix.

Thanks.

https://www.amazon.com/gp/product/B00829D0GM/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1

https://www.amazon.com/amazon-fire-tv-65-inch-omni-series-4k-smart-tv/dp/B08T6J1HG8/ref=sr_1_1?crid=FAV3OORBXUPG&keywords=fire+tv+omni&qid=1698414609&sprefix=fire+onmi%2Caps%2C109&sr=8-1

Thanks.

Dear all,

i found a description how to record the video of the host only, but there are no options to follow. it says that i can only change it before recording and after starting a zoom meeting, and then going to participants and then participant settings. i don't see the settings. i have basic as well as professional account. 

how can i make the setting in the german account if it differs from other countries?

my decoration that does not work is the following in german:

Um sicherzustellen, dass in der Aufzeichnung nur der Host und keine anderen Teilnehmer zu sehen sind, kannst du die "Nur den Host aufnehmen" -Einstellung in Zoom aktivieren. Hier ist, wie du das machst:

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