Hello,

I upgraded today from v5.15.11 to v5.16.0 and now Zoom will not launch. The process shows up briefly in Task Manager and then exits. If I uninstall and downgrade back to v5.15.11 all is fine. I have several other office computers and the upgrade works without issue, but one computer just will not run the v5.16.0 update.

Basic computer details:

Quad core AMD CPU; windows 10 home; 8Gb RAM; 512 Gb SSD; Acer motherboard

NOTE: The upgrade on this system looks like it went fine, but Zoom will not launch. Downgrade back to v5.15.x and all is fine again. This computer has been running Zoom without issue since 2020 so I'm not likely to say it is a computer issue. The system uses basic Windows Defender, but the problem occurs with Defender enabled or disabled.

Your help is very appreciated,
Clifton

hello,  I have different business emails, and I created zoom accounts for all of them except one of them that doen't receive the confirmation email at all, I even deleted the email and recreated it again and nothing happen, and I tried new emails that I created after this one and they received the confirmation emails without any problems.

why this one specifically that doesn't receive the confirmation email.

please help me figure this out, thanks in advance. 

I have recently downloaded the latest version of Zoom, and I am not a fan.

I teach online and frequently use the annotations feature.

Now, everytime I annotate, I get a pop up privacy alert asking me "Who can see" what I'm sharing. Is there any way to disable this feature?

Also, is there any way to make the taskbar always appear at the top (now, it automatically is on the left side of my screen) as well as be UNdocked when I enter a meeting? I know how to do these things once I'm in a meeting, but that's a pain to do in every meeting, several times a day.

Thanks in advance!

My microphone is not working in the zoom ap.

1- Tested -Speakers working, not picking up sound with microphone

2 - unloaded and reloaded software

3 - Tested microphone in different ap platform and others can hear my voice no problem.

4 - Went to settings  and did a microphone test there and it is working.

5- Checked my ap access to give permission to the zoom ap and it's on.

Any other suggestions on what else I can try?

thanks

Jamie

So I have been using zoom for forever but suddenly my blur background option is gone. I live in one room so I really need it! I checked and I am using the latest version of Zoom. I am not sure if suddenly, my laptop doesn't meet the requirements for the blur... 

They say you need:

• AMD
  • 8 logical cores
  • 2.0Ghz or higher

I have: AMD Ryzen 3 3200U with Radeon Vega Mobile G ]fx 2.60 GHz

I can see my GHz matched but idk about the cores. Again, this used to work, less than a month ago... Can anyone help?

Recently my Camera stopped connecting to Zoom. I am not entering meeting with the launch button, rather I have to join though my browser. This limits me to audio only. My Camera works on other apps, for example I can video chat to friends in facebook. I even tried changing to an older cloned SDD, yet I still was unable to join meetings through the tradition ZOOM method and had to revert to joining through my browser.  I even reset my modem thinking it may be a bandwidth issue. I have run out of ideas and could use a few suggestions. 

What I have tried. 
Creating a new zoom account.
Uninstalling zoom, using the zoom cleaner, and reinstalling zoom
Changing USB ports. 
Resetting my Modem
Using a different hard drive.

    I use a very simple array of hardware to stream a weekly Zoom meeting. For over a year it performed reliably. It was something we could always count on. Over the last few months, it has become hit-and-miss if it will even work.

HARDWARE:  Logitech Mevo Start (3 built-in mics, HD lens); MacBook Pro, iPad (or iPhone)

    Could my connectivity issues center around the wi-fi network? It is WPA and listed as “weak.” Would WPA-2 make a difference?

    So basically, here is my workflow for a wired (USB-C) connection. The camera is connected to the MacBook and turned on. I then open the MacBook and login to our Zoom account and start the meeting. Next, I open the video and audio menus to select the Mevo Start. Problem is, the cam is not listed. What is the logical cause of that? In the wireless mode, I start the webcam then open the wireless webcam app (for Mevo) on the iPhone or iPad and select the cam there before going on to Zoom. Once again, the webcam is not listed in Zoom’s audio and video menus! The iPhone, Mevo Start and MacBook are all on the same wi-fi network.

    Until I can fix this anomaly, I just open the MacBook (or iPad) and turn the computer toward the meeting. The resulting recording is crap as you might guess.

Any help with this would be greatly appreciated!