Hello, 
when i try to upload a recording with 350MB in the Event Site from Zoom i get the error that the maximum file size is at 50MB. I found in the Guides that the limit should be at 5GB. 
How can i get the bigger limit? Or is there a other way to upload content for simulive webinars?
Best regards Alex

Hello,

Has anyone ever encountered an issue with sharing the registration links? I followed the specifications of the banner but when I share the link to my colleagues it only shows this:

In the past, we have never encountered this issue. The uploaded banners always show up.

Is there a workaround for this? If so, what can we do to troubleshoot this?

I have a series of webinars scheduled starting tomorrow morning with approx. 100 people per webinar. Each webinar will have local language interpretation. Unfortunately I didn't realise that I needed to set interpretation up when I scheduled the webinar. It seems that I can't set it up once the webinar has been scheduled. The problem is that I already have 100 registrants and can't schedule a new webinar. Is there any way to set up interpretation in a webinar retroactively?

Sorry, figured it out. It's possible when you click on "edit" for the webinar.

I have had a few instances where delegates in webinars are unable to see questions asked by other people.  Today I had around 250 people on the webinar and only one person reported the issue, I was in as a host and a delegate and could see the questions.  How do I help them?

I frequently pay for audiobook acting lessons which my teachers record on Zoom and send to me as Mp4s. For two or three years, I have had no trouble playing those recordings on my Macmini computer (2022 model). I have a free Zoom account

Several months ago I began having awful problems whenever I played back a Zoom recording sent to me. The recording screen would freeze. The recorded image and background screens in other applications (if they were open) would bounce around the monitor screen. The recording screen would disappear and reappear. My cursor would disappear so that I wouldn't be able to close windows. Often the sound would continue okay, I just wouldn't be able to control my screen anymore. I certainly couldn't open or close other applications while the recording was going. The only way I could get any control was by shutting the computer down manually. When I booted up the computer and re-accessed the recording, it would playback well for a while, then the same problems would occur

I have had several Apple senior advisors work on this problem for me. They have not been able to help. Sometimes when the Apple people enter my screen they can see the problem happening. Although the problem ALWAYS happens when I try to view a recording, on two occasions, I couldn't get it to happen when an Apple advisor was screen sharing.

In order to view one recorded lesson my teacher put the recording on Youtube. When I tried to view the lesson through Youtube on Safari, I had the same problems described above. When I viewed the recording through Youtube on Chrome, I had no problem.

Apple cannot find anything wrong with my computer that is causing this. They told me I should contact Zoom.

I would very much appreciate any help you can give.