Hi! I have a paid (Pro) Zoom account.

I have a few questions about basic (unpaid) users on this account:

1. What is the maximum meeting duration for basic users for 1-to-1 sessions? Is there a 40min timeout for 1-to-1 meetings for basic users?

2. Can two or more basic users on a Pro account host different meetings at the same time (simultaneously)?

Thanks!

Best,

Anait

Here is a link to the full hierarchical view of all of the Zoom Events/Sessions Support Pages as of April 18, 2024. Only pages with actual support content have links — 258 distinct pages in all.  I know it's a long list... but it's easier than trying to locate something from here.

I'd post the full list here, but it exceeds the post size limit.

If I ensure that people can only chat with hosts - I assume that no one else on the webinar will see their responses? And assume this is the case if we record the session - I want to protect people's privacy so that they feel safe responding to my questions.

how long will the zoom webinar registration link be valid, because I need to book a meeting in September, and record it to an Excel file, and send it out to others, I hope that link lasts forever until the webinar ends, that would make sense.

And I searched Zoom database, no related answers, please help me with this, it means a lot to me.

Thank you.

Before the last webinar we hosted through Zoom, we enabled several new webinar recording settings.

Some of these new settings we "checked" included:

• A shared screen file
• Separate audio files for each participant
• Sign language interpretation
• Audio transcript

However, none of these appeared in the recorded files provided by Zoom after the webinar. I went back to the settings to make sure they were checked, thinking that maybe they didn't save, but they were in fact still "checked," so I can't figure out why we didn't get the additional recordings. Is it possibly because we changed the settings after we had scheduled the webinar, so they didn't apply towards it?

Please help! Thank you!

During our most recent webinar (settings which we believe were copied from previous webinars), the video in the recorded version (saved as a local file on our computer) did not match what we saw on our screen. 

We like to expand our video thumbnail so we take up extra space. This has worked perfectly in the past, however with this webinar, the recorded version only showed a small thumbnail rather than our correct, larger, resized thumbnail. 

I have included 2 images of our webinar to this note. The first (correct) webinar from earlier this year, and the second from our most recent webinar with the smaller thumbnail. While we were recording, the smaller thumbnail was "properly" sized to take up the entirety of the top right corner, exactly as it was recorded on the earlier good recording, however when we saw the final recording the most most recently webinar, the video thumbnail was substantially smaller (as seen in the image included). 

Thanks!