Zoom Events and Webinars
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What are Zoom Events and Webinars?

Market and host interactive experiences with the Zoom Events all-in-one virtual event platform or host engaging webinars with Zoom Webinars. Explore the Zoom Community's Recent Activity below to join the Events and Webinars conversation and connect with other members. If you're still looking for support, browse our Zoom Events and Webinars support articles or start a new discussion below!

Recent Activity

Resolved! & Symbol not being displayed on Zoom registration page rather it displays "&"

I recently created a webinar and its registration page. I am customizing the registration page using branding. While adding speakers, I mentioned their biographies in the bio section. The bio includes the "&" symbol, but after saving it, when I check... Show more

I recently created a webinar and its registration page. I am customizing the registration page using branding. While adding speakers, I mentioned their biographies in the bio section. The bio includes the "&" symbol, but after saving it, when I check the registration page, the symbol is converted into "&". How can this be fixed?

 

I have attached the screenshot below. 

 

While adding :

 

Musaib_0-1689782698136.png

 

On registration page :

 

Musaib_1-1689782777659.png

 


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Webinar started accidentaly during Practice Session

Hi everyone, I'm facing a recurrent issue when I use a Practice session...when panelists join they have the unfortunate tendency to click "Start the Webinar", and the consequence is that attendees could see and listen.Is there a possibility to remove... Show more

Hi everyone,

 

I'm facing a recurrent issue when I use a Practice session...when panelists join they have the unfortunate tendency to click "Start the Webinar", and the consequence is that attendees could see and listen.

Is there a possibility to remove this banner message on the top when practice session is running?? and let just the Host have the possibility to start the webinar...


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Mixed Up Data in Zoom Event Reports

When pulling registrant reports from Zoom Events, the data is sometimes in the wrong columns. Example: instead of job title, there's a phone number or instead of phone number, there's a zip code. There were issues with 40 out of 900 registrants for o... Show more

When pulling registrant reports from Zoom Events, the data is sometimes in the wrong columns. Example: instead of job title, there's a phone number or instead of phone number, there's a zip code. There were issues with 40 out of 900 registrants for our last event. Has anyone else experienced issues with registration fields showing up in the wrong column in reports? 


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Unable to have co host & not able to stream to FB

Hey! I have a monthly paid zoom and don't have the ability to add co host on my account when doing a call and I'm not able to stream live to FB. I've googled and watched YouTube on maybe a setting I was missing and I don't have all the options...Any ... Show more

Hey! I have a monthly paid zoom and don't have the ability to add co host on my account when doing a call and I'm not able to stream live to FB. 

I've googled and watched YouTube on maybe a setting I was missing and I don't have all the options...

Any Suggestions? 

 

 


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I try to save Gallery view

I try to save Gallery view in settings for the recording but it always goes backt to active speaker.

Participants getting kicked out during 1-2 hour webinars

During a 1-2 hour webinar, I have multiple attendees who will get kicked off the zoom webinar and will be unable to rejoin. What is causing so many people to get kicked off? Usually, we have anywhere between 200-700 people that attend our weekly webi... Show more

During a 1-2 hour webinar, I have multiple attendees who will get kicked off the zoom webinar and will be unable to rejoin. What is causing so many people to get kicked off? Usually, we have anywhere between 200-700 people that attend our weekly webinars, and anywhere between 10-40 will get kicked out during the duration of the webinar. 


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Increase Webinar attendee capacity after setting it up and sharing the link.

I currently anticipate 90 attendees, but what if the number exceeds 100 after I've already distributed the Zoom link? Can I promptly upgrade to accommodate more attendees, and will this upgrade affect the existing Zoom link?

Zoom for Salesforce Lightning Integration - Can you sync to existing webinars

I have just installed the new Zoom for Salesforce Lightning integration app into my Salesforce instance. Before this install I had created many webinars into the future the people are already signed up for. I don't see any mention in the documentatio... Show more

I have just installed the new Zoom for Salesforce Lightning integration app into my Salesforce instance. Before this install I had created many webinars into the future the people are already signed up for. I don't see any mention in the documentation on how to sync these pre-existing webinars to Salesforce. There is no 'button' in the Zoom portal page for each webinar to 'sync to Salesforce'. And in Salesforce, I can only create new webinars which will automatically sync to the Zoom portal, but I see no place in Salesforce to grab existing webinars from Zoom. Is there any way to accomplish this?


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Recurring webinar invite missing days

Hi! We are setting up a recurring webinar for three dates (april 12, 19 and 26) - after registering, the confirmation email is sent with the .ics file attached - when I open the calendar invite, it is only for two of the three dates. Any ideas why or... Show more

Hi! We are setting up a recurring webinar for three dates (april 12, 19 and 26) - after registering, the confirmation email is sent with the .ics file attached - when I open the calendar invite, it is only for two of the three dates. Any ideas why or idea of a fix? 


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Resolved! Alternative host

I tried to add my assistant's email as alternative host to a webinar I've scheduled. Zoom says that email can't be added for some reason. I am on the Pro plan and paid extra to do a webinar. Is there some way to add her? If not, how do I enable her t... Show more

I tried to add my assistant's email as alternative host to a webinar I've scheduled. Zoom says that email can't be added for some reason. I am on the Pro plan and paid extra to do a webinar. Is there some way to add her? If not, how do I enable her to get on for a practice session. Is there a special link for that? This would be a few minutes before our webinar. 


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