Recordings not playing
I have recorded multiple webinars to the cloud, and when I download the mp4 webinar file, I receive an error "Server execution failed," and recording file does not play.
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Zoom AI CompanionMarket and host interactive experiences with the Zoom Events all-in-one virtual event platform or host engaging webinars with Zoom Webinars. Explore the Zoom Community's Recent Activity below to join the Events and Webinars conversation and connect with other members. If you're still looking for support, browse our Zoom Events and Zoom Webinar support articles or start a new discussion below!
I have recorded multiple webinars to the cloud, and when I download the mp4 webinar file, I receive an error "Server execution failed," and recording file does not play.
We have people registering people on shared PCs. The data of the previous registrant is already auto filled for last person registered. Is there a way to stop this? In this case, it is a privacy issue. Thanks!
Has anyone had issues with Zoom creating a Stripe account that they were unaware of and unable to access funds in the stripe account that clients have paid for through separate invoicing that had nothing to do with ZOOM events. Clients paid me, but f...
I have an event created to provide a service to a client. This training class will be given by a person from my team and it is not necessary for me to be present. I am trying to allow my team to start the meeting without having to give them access to...
We have discovered that unregistering an attendee actually moves them to the denied/blocked list, which prevents them from re-registering themselves again if they decide they can attend after all. Why in the world would Zoom move an unregistered atte...
Hi!We host monthly educational sessions on our ZOOM account since 2020. Up till December 2021, we hosted them as webinars and didn't have any issues with registrants not being able to log in on the day of the event. However, since January 2022, for t...
I had a zoom event on Tuesday and over half of my guests could not join the webinar even though they had registered for it. I had lots of messages telling me that people were disappointed that they couldn't join. Some complained that the password wou...
Hi there, I currently have a trial of Zoom Events and as part of this trial, I see that you can schedule webinars in two ways 1. Through the Zoom Events Hub as part of an event2. As a standalone webinar in the Zoom Admin area. What I'm not clear on t...
We are having an issue with the Zoom events platform. During our tech run this evening, our speakers, alternative hosts, and an attendee when leaving a session in the platform got booted out of the platform rather than returned to the lobby. How can ...
Buongiorno, erogo corsi di formazione tramite zoom, invio il link di partecipazione ai clienti, il problema è che il corso viene acquistato da un cliente ma il link lo passa ai colleghi e io non ho modo di verificare se c'è qualcuno che partecipa gra...