Zoom Events and Webinars
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What are Zoom Events and Webinars?

Market and host interactive experiences with the Zoom Events all-in-one virtual event platform or host engaging webinars with Zoom Webinars. Explore the Zoom Community's Recent Activity below to join the Events and Webinars conversation and connect with other members. If you're still looking for support, browse our Zoom Events and Webinars support articles or start a new discussion below!

Recent Activity

Reports

I have a question regarding Zoom reports. I hosted a webinar, and according to the report, there were 1,598 unique viewers and a total of 2,150 users. However, when I export the data, the attendance report table contains 4,685 email addresses. If I s... Show more
I have a question regarding Zoom reports. I hosted a webinar, and according to the report, there were 1,598 unique viewers and a total of 2,150 users. However, when I export the data, the attendance report table contains 4,685 email addresses. If I select all entries with a join time, there are 1,608 email addresses. If I select all with the status 'approved', there are 4,677 email addresses. So, my question is: How do you perform your evaluations? Which number is the correct count of participants?

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Webinar registration export details missing

I set up my webinar to take people's name, email, job and company. However, when I export the registration list it only shows me name and email - is there anyway to see the job and company? 

Background Sound Issues on Session

I teach music online...with every student it's a challenge in setting up audio settings properly on Zoom to allow me to hear both student and THEIR Musical Instrument(guitar or piano). Sometimes this gets accomplished fairly easy w/ a few simple clic... Show more

I teach music online...with every student it's a challenge in setting up audio settings properly on Zoom to allow me to hear both student and THEIR Musical Instrument(guitar or piano). Sometimes this gets accomplished fairly easy w/ a few simple clicks...other times it becomes a nightmare ....and we get nowhere. A current student of mine just changed Computers (Windows format) ....and scheduled a lesson this past week ...but it never happened...Audio settings could not configured correctly to allow me to hear both Student & sound of Musical Instrument. ANY HELP??


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Zoom Webinar - make host and co-host always visable

Please help.  Trying to host a webinar.  We need both the host and co-host to always remain visible even when the host is sharing screen. Tried pinning.  Didn't work. Tried making both on the panel. Didn't work.

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Recording Zoom webinar

I do not see a way to record my Zoom webinar. Is there a particular setting to enable the recording of a webinar as the host?

How to resolve QuickBooks update error 12152 for payroll?

To resolve QuickBooks update error 12152 for payroll, check internet connection, update QuickBooks, verify settings, and use QuickBooks Tool Hub. For assistance, call +1-800-845-9666.

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URGENT HELP NEEDED: Webinar on Inactive hub

Webinar is coming up in less than 48 hours, Zoom support team is useless and did not transfer a webinar from an inactive hub to an active hub so now, I am afraid that something will go wrong on the day of the webinar. Has anyone even ran into this? B... Show more

Webinar is coming up in less than 48 hours, Zoom support team is useless and did not transfer a webinar from an inactive hub to an active hub so now, I am afraid that something will go wrong on the day of the webinar. Has anyone even ran into this? Biggest concern is that I just realized that no one can receive emails for registration confirmation and/or 24 hours notice, is there any way to fix that? It seems that I can't move this webinar from the Inactive hub to the other one we have for the company because it's technically a "zoom session". Does anyone know at all how to reach the Cutomer support team to make sure that this webinar will work day of? 


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Registrants for a recurring webinar - how many reminder emails do they receive?

I currently have a recurring webinar set up to occur once a week, every Wednesday night. The current registration setting on the webinar is "Attendees register once and can attend any of the occurrences." Under Email Settings for this webinar we have... Show more

I currently have a recurring webinar set up to occur once a week, every Wednesday night. The current registration setting on the webinar is "Attendees register once and can attend any of the occurrences." Under Email Settings for this webinar we have it set to send a Reminder email 1 day before.

 

My question is, if someone registers, will this registrant end up getting a reminder email 1 day before *every* occurrence? Or only one email, 1 day before the next upcoming occurrence?


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Webinar CSV-Import Registranten mit Sonderzeichen (Umlaut) im Namen

Hey there!Importierte CSV-Dateien enthalten im Deutschen oft Umlaute (ä, ü, ö) als Sonderzeichen, die beim Versand der Mails falsch dargestellt werden. Für unsere Teilnehmer:innen ist das sehr ärgerlich, da niemand seinen Namen mit fehlerhafter Darst... Show more

Hey there!

Importierte CSV-Dateien enthalten im Deutschen oft Umlaute (ä, ü, ö) als Sonderzeichen, die beim Versand der Mails falsch dargestellt werden. Für unsere Teilnehmer:innen ist das sehr ärgerlich, da niemand seinen Namen mit fehlerhafter Darstellung lesen möchte. 

 

Wir haben bereits getestet:

- CSV im UTF-8-Format (akzeptiert der Upload-Manager nicht: "unzulässiges Format")

- Download der Dummy-Datei (Registrant.import.csv) und Befüllen mit unseren Daten ("Daten konnten nicht überführt werden")

 

Hat jemand Erfahrungen damit, das Problem dauerhaft zu lösen?

 

Danke!

 

 

CSV_problem.JPG

Umlaut_CSV.JPG


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Registration error

We've created a webinar using zoom and after trying several times for registration, we've found that we sometimes face the issue below when to try registration via form. ErrorPost Registration time-out, Please try again latter500 - v=2.0;clid=aw1;rid... Show more

We've created a webinar using zoom and after trying several times for registration, we've found that we sometimes face the issue below when to try registration via form.

 

Error
Post Registration time-out, Please try again latter
500 - v=2.0;clid=aw1;rid=INT_2a9abe19ccb94e27

 

Additional info

- We use pardot form to let the participants to enter their info and put the zoom webinar registration link in the thanks mail.

- We also intergrate with Pardot for registration, attendee and absentee list.

 

What I'd like to know

- How to solve this issue

- What are the possible reasons that this error occurs.


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