Zoom Events and Webinars
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What are Zoom Events and Webinars?

Market and host interactive experiences with the Zoom Events all-in-one virtual event platform or host engaging webinars with Zoom Webinars. Explore the Zoom Community's Recent Activity below to join the Events and Webinars conversation and connect with other members. If you're still looking for support, browse our Zoom Events and Webinars support articles or start a new discussion below!

Recent Activity

Error: Failed to Connect to Zoom Services

Trying to Go live on Facebook from Zoom.I input everything to create a channel (streaming key, etc...) but keep hitting this error when I try to start streaming. Error: Failed to connect to zoom services.Please refresh this app and try again. ..." Show more

Trying to Go live on Facebook from Zoom.

I input everything to create a channel (streaming key, etc...) but keep hitting this error when I try to start streaming.

 

Error: Failed to connect to zoom services.

Please refresh this app and try again. ..."


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Our old identificator got deleted

  1. Hi, we're on a business plan and we've prolonged our zoom meetings and the old identificator got deleted. We need it back asap as all our meetings are scheduled on this id. Could we restore it back? What's the procedure? 

Private invites for webinars

I am setting up my first webinar and cannot figure out how to invite attendees privately. I can see how to invite panelists and hosts, but it seems I can only forward the invite to myself to send out. Any tips?

 

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Updating attendee information

We are hosting a Zoom Event for an internal corporate event for roughly 1,000 people that work at the same organization. We have uploaded the name and email addresses of everyone approved to attend but would like to add information to each person's p... Show more

We are hosting a Zoom Event for an internal corporate event for roughly 1,000 people that work at the same organization. We have uploaded the name and email addresses of everyone approved to attend but would like to add information to each person's profile (such as job title, date they joined the company, etc.) via an import list.

 

Is it possible to amend/update information for the people we have already pre-registered?

 

Thanks,


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Pausing my monthly webinar subscription

Does anyone know how I can pause my monthly webinar subscription with Zoom?  I don't want to pause my annual Pro subscription, only my monthly webinar fees?

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OnZoom Webinar Limit is only 30 minutes?

"Your Basic Webinar license limits the maximum duration of your webinar to 40 minutes; the time used for preparation is also counted from when the webinar is started."

 

Why is every OnZoom event I create (real or test) limited to 30 minutes?

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Are people who call into a webinar registered? Are they connected to their registration on reports?

We have a registration form for all of our webinars. When I generate reports, I see the phone numbers of people who are connected by phone. Are those people also signed on through a device to see the visuals, or are they just listening? Did they regi... Show more

We have a registration form for all of our webinars. When I generate reports, I see the phone numbers of people who are connected by phone. Are those people also signed on through a device to see the visuals, or are they just listening? Did they register? Are they connected to their registration form? It's problematic because we issues certificates and we need to know who those people are.


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can't use keyboard shortcut to copy text in Q&A

In a Zoom Webinar, we want to copy each question text to another document to reorder for moderation purposes. While we can copy by right-click + choosing "copy" to copy text, we cannot use keyboard shortcuts (e.g., Ctrl + c in Windows). Is there a se... Show more

In a Zoom Webinar, we want to copy each question text to another document to reorder for moderation purposes. While we can copy by right-click + choosing "copy" to copy text, we cannot use keyboard shortcuts (e.g., Ctrl + c in Windows). Is there a setting I'm missing?

 

Thank you.


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Eventbrite Integration with Zoom Suddenly Stopped Registering Attendees

We've hosted a couple of events integrating with eventbrite and the number of registrations and each person's details has flowed between eventbrite and zoom seamlessly. However, for the event we're currently taking bookings for, zoom is only register... Show more

We've hosted a couple of events integrating with eventbrite and the number of registrations and each person's details has flowed between eventbrite and zoom seamlessly. However, for the event we're currently taking bookings for,  zoom is only registering 42 attendees whereas eventbrite has registered 107. Even accounting for a few double bookings, this doesn't make sense. I'm worried that people won't be able to access our event which is in 2 days time!

It appears that zoom and eventbrite stopped speaking to each other on the 15th May 2024.

Can you offer any support? 

Thanks


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vMix unable connect to zoom after upgrade to zoom workspace

Cannot connect to zoom meeting using vMix version 27 as guest. Time out after 30 second.

There are no error prompt, no notification from zoom that guest is joining.

It works before the update, and currently it is not working.

 

 

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