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Registration Lost

AlbertaCuoghi
Newcomer
Newcomer

Hi,

my name is Alberta. Yesterday I registered a meeting and I saved it on Zoom cloud.
I start the download but it not finished and now the registration is not available.

How I can find the registration, now?

 

Thank you for support.

Alberta

2 REPLIES 2

colegs
Community Champion | Zoom Employee
Community Champion | Zoom Employee

@AlbertaCuoghi - I am a little confused.   When you say that you registered a meeting, are you saying you created a meeting, or that you registered for a meeting?  And I am not sure what you were downloading as the meeting information is all stored externally.  Please provide a little more information, or possibly steps that you were doing and what you were expecting.  Thanks.

AlbertaCuoghi
Newcomer
Newcomer

Hi, I done a meeting and I clicked on "register on cloud". Then, after done the meeting, I gone in "registration" for download the registration. I downloaded the audio, the chat and the m4v. But, For a reason that I don't know, the downlond was interrupted and when i gone to re-download the video-registration I never find it. 
So, I urgently need to recover the recording so I can download again.