Zoom Events and Webinars
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What are Zoom Events and Webinars?

Market and host interactive experiences with the Zoom Events all-in-one virtual event platform or host engaging webinars with Zoom Webinars. Explore the Zoom Community's Recent Activity below to join the Events and Webinars conversation and connect with other members. If you're still looking for support, browse our Zoom Events and Webinars support articles or start a new discussion below!

Recent Activity

Resolved! Trouble with Creating Event Card

Please Help! I have written three times to SUPPORT about this, but all I get back are article suggestions. I have a PRO account, which has been verified by Billing/Accounting. But when I try to create an event card, there is a message saying that I o... Show more

Please Help!

 

I have written three times to SUPPORT about this, but all I get back are article suggestions.

 

I have a PRO account, which has been verified by Billing/Accounting.  But when I try to create an event card, there is a message saying that I only have the Basic plan and I have to upgrade to a higher plan (like PRO).  The event card will not enable to bypass "the mistake" and set a time, etc., for an event.

 

I've asked for a real person to look at my problem, but no response.  (I submitted a ticket). 

 

I've attached a copy of the message I get.

ZOOM.jpg

 

Below is the message I get on the event card when I try to start an event.  Thanks very much - IleneSennuwy

 

 


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Customize "From" field in Webinar Confirmation Email

Hello! I have seen other companies that are able to customize the name of the "From" field in their email confirmations to show their company name. In the below example while the email is still coming from Zoom's noreply email address, the name appea... Show more

Hello! I have seen other companies that are able to customize the name of the "From" field  in their email confirmations to show their company name. In the below example while the email is still coming from Zoom's noreply email address, the name appears as  "Villa Home" as opposed to "Zoom" which I have been seeing in my tests. 

Any advice on how to update the name in the "from" field for reminder and confirmation emails would be greatly appreciated!


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Resolved! Can i use Pardot form handler to capture users that registered , attended for the webinar

Hello!

      Our company wants to use pardot form handler to capture users that registered, attended, or were absent from the webinar.  is it possible?

 

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Unable to start me

StatusCodeError: 400 - {\\\\\\\"code\\\\\\\":300,\\\\\\\"message\\\\\\\":\\\\\\\"The parameter is required: last_name. 

Getting this error while start meeting 

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Zoom Events - Adding registrants who paid through another platform

New Zoom Events user here! I have set up the events page for a summit - I've already sold early bird tickets through my other portal. How should I get those attendees their tickets? Do I manually need to register them? Is there a bulk upload feature... Show more

New Zoom Events user here! 😊

I have set up the events page for a summit - I've already sold early bird tickets through my other portal. How should I get those attendees their tickets? Do I manually need to register them? Is there a bulk upload feature? 

And, once I do, will they get automatic receipt emails? 

Thank you!


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Limit Webinar Recordings Access To Emails in A List

Hello We use Zoom webinars and allow access to a recording of the live webinar for 30 days after the live event. We set the settings to automatically approve, as manual approval would prove to difficult. Is there a way of limiting the approval only t... Show more

Hello

 

We use Zoom webinars and allow access to a recording of the live webinar for 30 days after the live event. We set the settings to automatically approve, as manual approval would prove to difficult.  Is there a way of limiting the approval only to those registering with an email on a list - eg like a guest list, so people not imputting an email on the list would not be approved to view the recording?

 

Any thoughts or work arounds outside Zoom would be appreciated.

 

Thnx Joe


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Webinar webcam resolution

We have Group HD enabled but the webcam resolution is only 640 x 460.

There are around 10 Panelists with only 1 participant turning on the Webcam.

 

What is the current resolution available for such a setup?

 

Thanks!

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Webinar bar

I posted a webinar to air in January and have already received 38 attendees. Today i signed on and looked under "Webinar" (on the left under Personal column) to check on signups... and there is no sign of ANY scheduled webinars). It doesn't even ask ... Show more

I posted a webinar to air in January and have already received 38 attendees. Today i signed on and looked under "Webinar" (on the left under Personal column) to check on signups... and there is no sign of ANY scheduled webinars). It doesn't even ask me to click "Upcoming Webinars" it just gives me links to a training video on having a webinar. Where did my upcoming webinar info go?


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Participants List During Meeting

I have been running Zoom Webinars with Windows 10 for over a year now and today (for the first time), I could not see the participant names in the Participant window during the webinar ! I had 12 people attending and only 2 or 3 names showed in the P... Show more

I have been running Zoom Webinars with Windows 10 for over a year now and today (for the first time), I could not see the participant names in the Participant window during the webinar !   I had 12 people attending and only 2 or 3 names showed in the Participants window.   They could all use Chat and use Q&A, but I could not see them in the participants window and therefore they could not raise their hands, and I could not activate their microphones.   Also, only those people who showed in the participants window were able to see the Poll I launched too!

 

I tried ending the webinar and updating my copy of Zoom and then re-booting my computer.  I then started the webinar again and they all joined in and same problem occurred.  Seemed to randomly show a few names only and all others did not show (different names showed this time).

 

I then tried ending the webinar and creating a new webinar.  I got them all to sign-in to the new webinar.  Still had the same problem.  I have no idea what is causing this problem.  I have been running webinars all week and have not had any issues (no issues over the last year for that matter).

 

Can anyone help??


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