Zoom Events and Webinars
cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

What are Zoom Events and Webinars?

Market and host interactive experiences with the Zoom Events all-in-one virtual event platform or host engaging webinars with Zoom Webinars. Explore the Zoom Community's Recent Activity below to join the Events and Webinars conversation and connect with other members. If you're still looking for support, browse our Zoom Events and Webinars support articles or start a new discussion below!

Recent Activity

RECOVER UNRECORDED ZOOM WEBINAR

Hi, is there anybway to recover an unrecorded zoom webinar?

reply-icon Latest Reply - 

Remove Sign-in prompt for webinar registration

Hi, how can I disable the sign-in prompt on my webinar registration page. I scheduled a webinar that requires registration, but when I tested it, it asked me to sign in to my Zoom account before I could register for the webinar. I want my attendees t... Show more

Hi, how can I disable the sign-in prompt on my webinar registration page. I scheduled a webinar that requires registration, but when I tested it, it asked me to sign in to my Zoom account before I could register for the webinar. I want my attendees to skip the sign-in part and just go straight to the registration page when they click the registration link. Is this possible?


Show less

reply-icon Latest Reply - 

All of our Zoom Event recordings are gone

All of our recorded sessions in our account are giving us an error code when trying to access the recording that says "No compatible source was found for this media."All of our recorded webinars from this year were accessible last week, and are now s... Show more

All of our recorded sessions in our account are giving us an error code when trying to access the recording that says "No compatible source was found for this media."

All of our recorded webinars from this year were accessible last week, and are now saying the error above. Our webinar manager's last day was Monday, but we transferred all the sessions to our Admin. Is there a connection to our webinar manager's account recordings that we lost when they left?


Show less

reply-icon Latest Reply - 

Install Zoom for All Users

When I install Zoom on a computer, I have to reinstall it for each user. How can I install Zoom for all users?

reply-icon Latest Reply - 

Resolved! What video editing software to use for downloaded webinar?

Hi, company policy is to delete webinars after 3 months so I always have to download them. This gives me separate files for the video and transcript. Can anyone recommend video editing software to piece them back together and, ideally, make the trans... Show more

Hi, company policy is to delete webinars after 3 months so I always have to download them. This gives me separate files for the video and transcript. Can anyone recommend video editing software to piece them back together and, ideally, make the transcript searchable so I can then upload them to our internal file sharing system? Thanks.


Show less

reply-icon Latest Reply - 

Webinar participants not receive email

Participants in a webinar we are hosting next week (our first with Zoom Webinar) have told me they have not received the auto-generated invitation email that contains their dedicated participation link. I've resent several times. Is there a way for m... Show more

Participants in a webinar we are hosting next week (our first with Zoom Webinar) have told me they have not received the auto-generated invitation email that contains their dedicated participation link.  I've resent several times.

 

Is there a way for me as host to see their individual URLs and send them those links directly?


Show less

reply-icon Latest Reply - 

Resolved! Host not receiving email when someone registers for webinar

Hi... We are receiving webinar registrations that are to be manually approved. We've selected "Send an email to host when someone registers". The webinar has been set up with the Licensed account/email, but the Licensed host is not receiving these em... Show more

Hi...

 

We are receiving webinar registrations that are to be manually approved.  We've selected "Send an email to host when someone registers".  The webinar has been set up with the Licensed account/email, but the Licensed host is not receiving these email notifications.  Also, nothing is turning up in the Junk folder.

 

What are the likely things I may be missing?

 

Thanks!


Show less

reply-icon Latest Reply - 

Add webinar registrant via API after webinar is over

We use Zoom's API via Make to send registrations to our webinars. Sometimes, we receive registrations after our webinars are over. We always make our webinars available on demand for that reason. Is there any way to still allow API submissions after ... Show more

We use Zoom's API via Make to send registrations to our webinars. Sometimes, we receive registrations after our webinars are over. We always make our webinars available on demand for that reason.

 

Is there any way to still allow API submissions after the webinar is already over? I know it is possible to register via registration page.

 

Via API, we are currently getting this error message: [3038] The webinar is over. You cannot register now. If you have any questions, contact the Webinar host.


Show less

reply-icon Latest Reply - 

Error Message when Registering for Webinar

I created a webinar and sent out the invitation link, but people are reporting they are receiving an error message that states "this webinar is for authorized registrants only". I went into my settings and made sure in the registration settings that ... Show more

I created a webinar and sent out the invitation link, but people are reporting they are receiving an error message that states "this webinar is for authorized registrants only".  I went into my settings and made sure in the registration settings that it was set to automatically approve registrations, and it was.  Any idea what this means and how I can allow people to register?


Show less

reply-icon Latest Reply - 

Cuáles son los Riesgos de no poseer ZOOM

Cuál sería los riesgos al no poseer un servicio de videoconferencia ZOOM Evento-Causa-Efecto