We experienced a challenge mid-session during a webinar, where the Advanced Share advance video audio option was grayed out. We had used the feature earlier in the session, but when we wanted to use it again, the host and co-host did not have an option to share video audio. No settings were changed, and it started working again after some time, adding another co-host without changing settings. Has anyone else experienced this or thoughts? Thank you. 

After updating my Zoom to Windos Version: 5.11.1 (6602) and using the English-Spanish intepretation channel to speak (to interpret in a meeting), my sound volume drops gradually to the point of even being almost muted. My interpreter colleagues were all OK, it only happened in my channel. I am using a Sennheiser SC165-Jack3,5  headset. It had never happened to me before and I was thinking if it could be due to the software updating, Could anyone help me to fix this?

I have a question about the audio during a webinar: some members have noise and difficulty hearing during the webinar, even though the audio during the Zoom meeting is fine. When other members are speaking, there is no noise, so it is not a problem on the Zoom side. We have tried various things, including replacing the microphone, but have not been able to improve the problem. Is anyone else experiencing the same problem?

Hi All,

I'm New to Zoom Webinars. I have worked out most things but having trouble with this particular query

I am planning a Power Point Webinar for the Executive and I need some community expertise

We are having three presenters and one panelist.

All three presenters will be rotating and speaking to their slides in the presentation. I need all three to have Presentation with Notes that they see on their laptop and just the Presentation that’s beamed out to participants on their second monitor

I have worked out that I can promote co hosts and give remote access so they can all change slides, but the Host is the only person who can see both presentation with Notes (on laptop)  and presentation NO notes on secondary screen not the other two presenters? They can only see presentation without notes…..What am I doing wrong? I need the other two presenters to see both Presentation with notes on their laptops and presentation that's beamed out to participants on their second monitor

I'd really appreciate some guidance on how to do this as I cant seem to work it out

1.  How does one access a webinar if their company restricts access to Zoom? 

2.  I have someone who registered for a webinar but dialed in instead of attending via his laptop. He dialed in from a phone number different than what was entered at registration. The attendance report shows him as NOT attending. If he used the phone number he entered at registration, would Zoom Webinar match that to his registration info so he would appear as attending? 

Thank you for any help!

I have an extra wide monitor at 3840x1080. When I start the webinar, the recording is made with the full width of the screen. However, what I share to my audience is a single Chrome window at 1920x1080. How do I force Zoom Webinar to only record that screen or that portion of my monitor? 

Hi Zoom Hive Mind,

I'm running my first ever multiple session Zoom Event at the end of September, and I'm really struggling with it. 

Could someone please answer the following questions for me to help me get started!?  

- I can't find how to start the practice session from the hub or event page 

- can I run multiple practice sessions or do I need a full run through of the event with everyone present - so can I pick and choose which sessions to practice?

- when doing a panel session with a chair, do I have all speakers as speakers or do I just list the chair as a speaker and then add the others just as panelists?  

- how do you set up break out rooms prior to the event?  Or does that have to be on the day?

- How do you link 3rd party apps like Slido in to the event?

Does anyone have any links to good tutorials (ideally videos as I'm a visual learner)?

I feel a bit out of my depth!!