Hello everyone,

in my last event there was a lot of problems during the session, we already bought the event plan to make sure that everything works smoothly.

First Problem, when the host spotlight his account on screen, all the attendees and panelists should see the account that is spotlighted, but unfortunately the attendees were seeing the screen duplicated, the spotlighted account and the panelist that have his camera on.

The second problem is with all updated version of zoom on IPHONE'S. Everyone that had the zoom updated for the last version, was watching the meeting in a small screen cropped and not clear at all.

Please check the attached photo's.

Eddy Chehade,

Best regards.

Contact me on:

Phone: +96176662492

Email: ***********

I have tested the recording function at Zoom (for enterprises) and found out how the HD recording works. However, I still have one problem: As soon as a presentation, screen, etc. is shared in the webinar, the speaker video is automatically in small sized in the recording because the shared screen is then automatically displayed in large size. However, for a later video editing, I would like to record only the speaker with the best possible resolution, but not the shared screen. How can I solve this problem?

Hi! I'm planning a multi-day, multi-track hybrid event, relying on Zoom Events as a platform.   

I'll need to sell tickets on my website (mostly to comply with local regulations to issue VAT invoices).  

Q:  How do I control access to my Zoom Event to those who have purchased a ticket through my website?     I assume I can send out an automated email to purchasers with a link to the Zoom Event.  So far so good, but how do I make sure non-eligible people don't join?   I sthere a way to add a list of eligible emails that are allowed to access the event?  (And if so, can such a list be dynamically updated by emails of people who purchase access during the event?)

Thank you,

Csaba (BPconf.com)

In our original setup, we had granted certain individuals the Dashboard in order to be able to see all upcoming lessons and be able to enter anonymously (in order to evaluate the instructor, or pop in to the meeting if a student was being troublesome). This is a franchise setting - however, we had no groups set up and with the Dashboard admins could see all the meetings in the managed account, not just ones belonging to their franchise.

If I organize the franchises into groups in the system, and then determine who in each franchise would be the admin over that group and then grant them the Dashboard, will it/can it limit their dashboard view to just their group?